Quotes & Tender Supervisor, Iberia

Location: in our offices in Madrid, on a hybrid working schedule (3 days per week in office + 2 days per week working from home).

About the role:
As a part of EMEA Quotes & Tender Organization, this position is responsible for leading and developing the performance and processes of Tender, Quotes and Contracts management across Iberia (Portugal and/or Spain).
The position will be based in Madrid, Spain and reports to the Quotes & Tender Manager Iberia.
 

Your responsibilities include:

• Responsible for providing the daily management and direction of the Quotes & Tender team; Monitors team performance against service indicators on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of department function.
• Continuously identify and pursue opportunities for process improvement and harmonization, and support a value improvement culture within the team to support customer satisfaction where new ideas and changes are embraced and where team takes ownership for improving its own work
• Support and collaborate in EMEA Pricing & Tender initiatives, incl. implementation and change support on local level
• Work closely with other tender teams across EMEA to share and learn best practices which can be leveraged locally within the Iberia team. 
• Responsible for supporting key stakeholders to make sure quotes and tenders are submitted & implemented in a timely manner, professional level and according to legal requirements.
• Responsible for developing first-class relationships within the organization; Building a partnership approach with business leaders, legal counsel, sales teams in the provision of tenders and contracts, and identifying sales enhancement opportunities and in implementing any service improvement programs. 
• Performs all personnel management activities for Iberia Quotes & Tender staff, including recruitment, training, performance appraisal, salary management and professional development in collaboration with HR Manager; Coaches others in the team on a best-in-class customer services model.
• Supports review of terms, conditions and quality submission of all tendering and contract documentation. 
• Reporting upwards to Quotes & Tender Manager Iberia with a connection to the Regional Customer Care Leadership team.  
• Responsible for keeping up to date with local rules and legislations regarding public and private tenders.
• Demonstrates awareness of broad industry trends and their impact on local/regional sales activities, with a particular focus on the procurement initiatives in Iberia.
• Represent the Quotes & Tender team in case of internal or external audits in close collaboration with Customer Care Management

What we are looking for:

• Law, Economics or similar Degree or 5 years’ experience in similar position, in healthcare sector either from industry or from health sector.
• Excellent interpersonal skills, ability to influence and communicate through different layers in the organization.
• This position will work closely with key stakeholders to ensure that all tender and contracts are submitted to a high quality, identifying additional value add opportunities. 
• Analytical skills and business mindset.
• Highly detailed, structured and organized.
• Strong willingness to actively take on and exemplify responsibility and to positively guide your own team through change processes.
• Resilience and foresight, even in pressure situations, as well as the ability to manage both internal and customer projects, to work independently under tight deadlines and to motivate others
• Fluent/Native Spanish; preferred fluent/native Portuguese; good English level.
• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements).
• Solid understanding of reading and writing contracts. 
• Understanding of procurement landscape in Iberia. 
• SAP is a plus.
• Service Cloud user is a plus.

What can we offer to you:

• Permanent working contract with attractive benefits, such as:
  • Private Health and Life Insurance.
  • Attractive Pension plan.
  • Ticket Restaurants.
  • Free snacks and coffee in the office.
  • Office gym.
• Work-life balance.
• Hybrid working schedule.
• Working in an international environment.
• Inspirational colleagues & culture.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.