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HCP Engagement Manager I

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Onsite
Onsite Location(s): 

Maple Grove, MN, US, 55311

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.


About the role:
Responsible for ensuring that all healthcare provider (HCP) engagements are executed to meet the organization's needs and compliance requirements in respect to medical education and training, sales training, marketing, and R&D initiatives.


Your responsibilities will include:

  • Oversee team responsible for services related to Medical Education & Training, Medical & Scientific Affairs, Sales Training, Marketing, and R&D to support all healthcare provider contracting and compliance needs
  • Plan for and lead team in the support of conferences, tradeshows, advisory boards, medical education and training events through development of annual needs assessments, processing of contracts, and one-time Letters Of Agreement (LOAs)
  • Ensure faculty qualifications are adequately completed by the requesting function, and facilitate compliance review/approval, including the annual faculty list(s)
  • Support the planning and processing of Market Research Agreements, site agreements, HCPs engagements for sales meetings (POAs, NSM, etc)
  • Conduct Fair Market Value analysis/documentation and engagements outside of an Annual Needs Assessment
  • Support R&D with VOC / Animal Labs / Consulting documentation and HCP engagements
  • Negotiate contracts, involving the appropriate BSC leadership (Business, Legal, Compliance, Regulatory, Patient Privacy, Risk Management)
  • Facilitate negotiations of contracts needing intellectual property and risk management clauses and/or exceptions
  • Keep abreast of and communicate out regularly about updates to reporting, payment, tax laws, and other engagement changes as determined by government, state, local, or other authorities
  • Assist as needed with IRFs, discrepancy memos, service requests, SAP vendor maintenance, investigations, audits, Sunshine reporting questions, and dispute remediation
  • Field miscellaneous questions or actions-needed from the Business regarding all aspects of HCP engagement (attendee tracking, websites, communications, service differentiation, etc.)
  • Support teams by providing training on compliance and contracting to ensure processes are clear, understood, and implemented
  • Partner with Engage development team on system functionality, transition needs and enhancements 
  • Support sales team with any compliance training; support development of training materials as needed
  • Manage ICG Compliance SharePoint site and applicable SOPs, WIs, and other process documents


Required qualifications:

  • Minimum of a Bachelor's degree
  • Minimum of 3 years of experience working directly or indirectly in the compliance and contracting space
  • Minimum of 3 years of experience working with a diverse group of customers (i.e. physician, clinical, marketing, hospital administrators)

Preferred qualifications:

  • Experience and knowledge of the Medical Education and Medical Affairs space
  • People leadership experience
  • Detail oriented with solid organizational skills
  • Leader and team player - strong communicator and collaborator
  • Ability to work autonomously on multiple projects at one time
  • Able to develop new processes and adjust practices as needed to meet business or team needs
  • Demonstrated experience in managing projects from start to finish with strong cross-functional stakeholder collaboration


Requisition ID: 543789


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.



Nearest Major Market: Minneapolis

Job Segment: Compliance, Intellectual Property, Market Research, Marketing Manager, Risk Management, Legal, Marketing, Finance

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