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Product Analyst I Job

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Date: Jun 8, 2021

Location: Maple Grove, MN, US, 55311

Company: Boston Scientific



Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.






About this role:

We currently have an exciting opportunity for a Product Analyst to work on our Maple Grove campus and work within the medical device industry to gain an understanding of how medical device technology and our devices interact with patients.  In this role, you will analyze customer complaints to assess for regulatory reporting and coordinate activities with internal, field, and end use customers.



Your responsibilities will include:

  • Review complaint communications and assess for regulatory compliance and potential impact to patient safety and business operations.
  • Investigate complaints by gathering sufficient data from clinical staff, field representatives, internal employees, and laboratory analysis.
  • Communicate with internal/external customers to gain insight into each complaint event
  • Ensure complaint records, Regulatory reports, and applicable complaint handling documents are compliant with Good Documentation Practices (GDP), global regulatory standards and internal procedures.
  • Write Medical Device Reports (MDRs), MedWatch, Vigilance, and other regulatory reports, ensuring timely transmission to the appropriate regulatory authorities.
  • Apply codes to events to facilitate product performance evaluation.  Review coding and investigations with engineering, laboratory, and other internal staff.
  • Compose written communications detailing the clinical observation, investigation and/or product analysis, and corrective actions, as applicable, to physician and other end use customers.



What we’re looking for in you:

Minimum Qualifications

  • Bachelor’s degree with 0-1 year of relevant experience
  • Proficiency with computer application such as Microsoft Office (Excel, Word, Outlook)
  • Excellent written and verbal communication skills are essential
  • Must be self-motivated, goal-driven and results-oriented team player

Preferred Qualifications

  • Previous complaint handling experience
  • Previous experience with audit support activities
  • Previous experience with returned device analysis
  • Direct experience in writing and filing MedWatch reports
  • Familiarity with medical device terminology
  • Familiarity with Anatomy/Physiology terminology
  • Critical thinking and good time management






Requisition ID: 480451


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Nearest Major Market: Minneapolis

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