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Salesforce.com (SFDC) Business Manager Job

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Date: Nov 26, 2021

Location: Maple Grove, MN, United States, 55311

Company: Boston Scientific

Additional Locations: US-MN-Maple Grove; US-MA-Marlborough; US-MN-Arden Hills


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.


About the Role:
The SFDC Business Manager leads the US Sales Enablement-Salesforce.com Interventional Cardiology (IC) and Peripheral Interventions (PI) product teams in evaluating business opportunities, delivering strategic commercial capabilities, supporting technical operations and optimizing Salesforce.com execution. You will empower teams to work across divisional functions to influence change and unleash the potential of our Salesforce.com platform for our IC and PI divisions. At Boston Scientific we love what we do, and instinctively know how to make work fun. Success means that you are dynamic and creative, and willing to take on any challenge and make big impact.


Your responsibilities will include:

  • Lead a team of Salesforce.com product owners responsible for implementing the Salesforce.com platform in the businesses.  Coordinates and communicates between divisional sales, marketing, service and sales operations teams.
  • Identify and drive areas of opportunity to standardize, drive leverage, and automate activities to drive efficiency.
  • Build a business relationship across our Information Technology partners to establish technology requirements for Salesforce and related customer success applications
  • Set the business priorities that maximize broad leverage while enabling the localized innovation within US IC and PI product teams.
  • Identify and review program risks, issues, and escalations, driving solutions as necessary.
  • Partner with other leaders on key change initiatives like master data management and master revenue management to provide recommendation on future state roadmap.
  • Supports division strategic planning for Salesforce.com Sales Cloud and emerging/related applications.
  • Develops standards and best practices for sales and service productivity, revenue enablement and customer success applications.
  • Identify, implement and support technology solutions that increase salesforce productivity and effectiveness.
  • Collaborate across divisions to uncover best practices and to capitalize on sales and service model synergies that impact efficiency and revenue growth.
  • Evaluate growth opportunities, managing all aspects of strategic evaluation and implementation process: identification and awareness of problem/opportunity; market, competitive and customer analysis, creation of strategic recommendations; management of pilot programs in the field; planning and communication of field execution.
  • Partner with internal and external consultants to create scalable solutions that improve customer satisfaction. 


Required Qualifications:

  • Bachelor's degree 
  • Minimum 7 years of related work experience or an equivalent combination of education and work experience  
  • At least 5 years broad experience in Sales Operations or with Salesforce.com
  • Demonstrated capability to synthesize inputs gathered from a variety of sources into a cohesive product vision from an end-to-end perspective
  • Demonstrated technology/systems acumen with sales enablement solutions
  • Demonstrated people management / leadership and interpersonal skills
  • Highly detail oriented, possess excellent written and verbal communication skills
  • Demonstrated strategic view - pragmatic/economic considerations while prioritizing functionality and long-term organizational benefit


Preferred Qualifications:

  • Master's degree
  • Strong project management skills, including effectively managing multiple priorities
  • Candidate must have experience working successfully within a matrix organization, effectively influencing cross-functionally, across divisions and at various levels of management
  • Demonstrated ability to make and own decisions, as well as clearly articulate key considerations
  • Lean business/VIP experience
  • Vendor management experience


Requisition ID: 505846


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


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