Senior Digital Experience Specialist, Professional Education

Additional Location(s): US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

About the Role

We are seeking a Digital Experience Specialist to drive the evolution of our global professional education ecosystem — building seamless, engaging, and effective digital journeys for healthcare professionals (HCPs) across key therapeutic areas and geographies. Sitting at the intersection of medical education, digital content, commercial strategy, and customer experience, this role is ideal for a digital-first thinker with a passion for storytelling, learning design, and strategic enablement. You will partner closely with US and global teams in education, marketing, medical affairs, regulatory, IT, and commercial enablement to shape scalable and measurable HCP digital experiences that advancing patient outcomes through HCP education.

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.

Relocation assistance is not available for this position at this time.

Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Key Responsibilities

• Lead the design and optimization of digital communication journeys about learning experiences involving EDUCARE educational platform, Cvent events management platform, .com and eCommerce content hubs.
• Translate HCP engagement with education objectives into interactive, user-centered content & communications flows that align with global education strategy.
• Collaborate with content owners, product experts, and extended & global Professional Education teams to ensure communication journeys are relevant, accessible, and compliant.
• Partner with Professional Education, commercial and marketing teams to support campaigns, product launches, and field enablement through integrated communication pathways.
• Use analytics and behavioral insights to optimize content journeys, user flows, and digital touchpoints.
• Serve as a subject matter expert on platform capabilities, digital UX, and HCP engagement trends.
• Support localization and adaptation of content across multiple languages and geographies.
• Ensure all materials meet US and global compliance, legal, and regulatory standards (including GDPR & MDR).
• Work cross-functionally with IT, content & design agencies, COE’s, and global teams to implement scalable digital communications solutions.

Required Qualifications

• Bachelor’s degree in Communications, Marketing, UX Design, or related field.
• 4+ years of experience in digital content strategy, UX, or learning experience design — preferably in MedTech, pharma, or healthcare education.
• Familiarity with professional education platforms (LMS/CMS systems) and content governance frameworks.
• Strong understanding of digital UX, user journey design, and content lifecycle planning.
• Excellent collaboration skills; experience working with commercial, medical, marketing, and regulatory functions.
• Ability to manage multiple priorities across stakeholders in a matrixed environment.

Preferred Qualifications

• Prior experience in Professional Education or HCP engagement role.
• Knowledge of compliance standards in the medical device or pharmaceutical industries.
• Experience with data-driven optimization using tools like Google Analytics, Adobe Analytics, etc.
• Understanding of adult learning principles and digital learning trends (e.g., microlearning, mobile-first content).

Requisition ID: 604407

Minimum Salary: $82600 

Maximum Salary: $156900 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.