Solutions Architect, Commercial IT

Additional Location(s): US-MN-Arden Hills

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.                

About the role:

Boston Scientific is seeking a highly skilled and experienced Solution Architect to join the Commercial IT team. This role requires a unique blend of communication skills, expertise in commercial technologies (Sales, Marketing, Medical Education, Training, etc.), and architectural proficiency. The Solution Architect will play a crucial role in bridging the gap between business needs and technology solutions, with a strong focus on user experiences.

The successful candidate will possess a strategic mindset, excellent communication and interpersonal skills, and business analysis skills. They will also demonstrate technical proficiency, competence in UX design principles, and strong problem-solving abilities to evaluate complex systems and processes. The candidate should be able to identify areas for improvement and propose effective, innovative solutions using commercial technologies.

Your responsibilities will include:

• Develop and maintain a comprehensive understanding of the solution space (both internally and externally), including business processes, capabilities, and systems for commercial functions.
• Develop an in-depth understanding of the business, including processes, people, and technology stack. Leverage this knowledge to drive business value in each program engagement.
• Conduct research to gather insights and identify user needs, pain points, and opportunities.
• Participate in the new demand process for potential engagement opportunities as a solutions expert.
• Act as a representative for the business in major enterprise programs. Ensure thoughtful end-to-end designs, delivery, and quality.
• Establish clear roles and responsibilities for this function and engagement model.
• Collaborate with business stakeholders to elicit, analyze, and document business requirements, ensuring alignment with user research findings.
• Evaluate, recommend, and implement solutions that leverage commercial technologies to solve business challenges, improve processes, and enhance operational efficiency. This includes re-use, build, or buy analysis.
• Create the overall technical vision for specific business solutions.
• Collaborate closely with cross-functional IT and business teams to ensure alignment.
• Maintain comprehensive documentation of business architecture, research findings, design artifacts, and solution specifications.
• Stay updated on industry trends, emerging technologies, and best practices.

Required qualifications: 

• Bachelor's degree in Business, Information Technology or related field.
• 8+ years of relevant professional experience. 
• 5+ years of experience with Salesforce.com Sales, Service, Marketing, and Community Cloud.
• 5+ years of experience with other commercial technologies such as CLM, CPQ, digital commerce, and omni-channel
• Proven experience as a Solution Architect, involving requirements gathering, solution and option analysis, and providing comprehensive recommendations.
• Strong knowledge of business architecture frameworks and commercial technology solutions.
• Excellent analytical and problem-solving skills, with the ability to convert complex business needs into technical solutions.
• Experience in large and complex enterprise project environments.
• Proven experience in regulated environments with quality systems, demonstrating strong documentation skills.

Preferred qualifications and competencies: 

• Salesforce Architect certified.
• Excellent analytical and problem-solving skills, with the ability to translate complex business needs into technical solutions.
• Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders.
• Self-motivated, self-directed, adaptable.
• Able to work on a team, in person, and in a collaborative virtual setting.

Requisition ID: 584125

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

#LI-Hybrid

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

#LI-Hybrid

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