Training Operations Specialist - Cardiology (Structural Heart Valves)

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

About the Role
 

Boston Scientific is seeking a Training Operations Specialist to oversee and enhance global training programs for Structural Heart Valves (SHV) Clinical Education. In this role, you will maintain high standards of quality and compliance while driving continuous improvements in physician training processes. This is an exciting opportunity to collaborate with cross-functional teams, influence training initiatives, and contribute directly to patient outcomes and the success of cutting-edge medical devices.

As the Training Operations Specialist, you will manage global training programs, quality assurance initiatives, and policies governing SHV Clinical Education. Partnering with Design Assurance, Medical Education, and Clinical Training teams, you will ensure effective execution and compliance with training processes, aligned with medical device regulations and Boston Scientific standards. Leveraging feedback and data insights, you’ll drive improvements in training processes while meeting HCP training needs throughout the product lifecycle—from early development to commercialization.

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.

Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Key Responsibilities:

• Ensure compliance and oversight of SHV Healthcare Provider (HCP) and internal representative training programs, adhering to global regulatory requirements and internal policies.

• Monitor the HCP training process for products by establishing compliance metrics and scorecards to measure implementation effectiveness.

• Oversee monthly training records reconciliation and follow up on outstanding issues.

• Use feedback and data analysis to drive training compliance and continuous improvement initiatives.

• Lead corrective and preventive actions; proactively identify and implement preventive measures.

• Collaborate cross-functionally to resolve technical and performance issues.

• Act as a subject matter expert on training quality for internal and external stakeholders.

• Develop and maintain comprehensive training programs aligned with the Global SHV Training strategy.

• Create and execute innovative, engaging training solutions, resources, and tools that address curriculum needs.

• Manage key projects supporting training and communication programs across regions, divisions, and functions.

• Write and edit engaging, tailored content for Global Clinical aligned with the global clinical strategy.

• Maintain tools and documentation reflecting operational processes related to training.

• Cultivate internal relationships and a network of resources to ensure task completion.

• Demonstrate commitment to patient safety and product quality, ensuring compliance with the Quality Policy and all documented quality processes and procedures.

Required Qualifications

• Bachelor’s degree in a relevant field.

• 5+ years of experience in a training operations role within a regulated environment (healthcare, pharma, or medical device preferred).

• Experience documenting and tracking training compliance.

• Strong communication and presentation skills.

• Proven ability to collaborate effectively with cross-functional teams.

• Proficiency in Microsoft Excel, Word, and PowerPoint.

• Experience with data analysis for decision-making.

Preferred Qualifications

• Knowledge of U.S. and international regulations and standards relevant to Boston Scientific, including:

  • 21 CFR 806 & 820

  • ISO 13485:2016

  • MDD, AIMD, MDR, CMDR, RDC, and JPAL

• Familiarity with the medical device industry.

• Experience with quality systems (e.g., eCAPA, Windchill, APPROVE).

• Collaborative experience with Regulatory, R&D, Clinical, Medical, Sales Training, and Quality teams.

Requisition ID: 595463

Minimum Salary: $80100 

Maximum Salary: $152200 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements.

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.