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Analyst II, HR Operations (Remote) Position Management Job

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Date: Jun 8, 2021

Location: Marlborough, MA, US, 01752

Company: Boston Scientific

Additional Locations:


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.



About the role:
Primarily responsible for service delivery of Position Management services through process reviews, vendor management and escalation support on an ongoing basis. Strive towards the best in class results specific to operational efficiency, client experience & satisfaction and ongoing service level performance. The scope of the work will include acting as the interface between BSC teams (HRBPs, CoEs) and the third-party service providers delivering the related HR Services.


USA Remote 


Your responsibilities will include:
•Responsible for Position Management within the HR Service Center operations. Key responsibilities will include but not be limited to:

oEnsure HR Service Center services are delivered in compliance with corporate policies and procedures or any other federal / country regulation as requirements

oMonitor the performance of HR Service Center operations delivered as per the service level agreements with CoEs and support Operational governance for his/her pillar
oSupport issue resolution along with CoEs & HRSC by leading root-cause analysis and defining intervention plans to address issues systemically
oProvide a continuous improvement focus and support HR CoEs to improve core HR processes
oCoordinate optimization and updates to HRSC processes (methods & procedures) 
•Drive and support vendor governance and best practices including service level management, contract management (renewal, invoice payments, spend optimization and relationship management).
•Owner of Position Management processes, job aides, communication with multiple stakeholders and stay compliant with corporate policies
•Provide acquisition due diligence & integration support through process expertise on specific Position Management activities
•Partner with CoEs across management levels to build a roadmap of new capabilities to be delivered in future and address requirements with respect to the specific HR business processes
•Identifies opportunities to improve the efficiency and effectiveness of the systems and process being examined (process improvement/reengineering projects)
•Participates in special projects as they arise, including compliance reviews, audits, and supporting and state specific requirements.
•Performs other duties as required 


Quality System Requirements:
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures. For those individuals that supervise others, the following statements are applicable:
•Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
•Establishes and promotes a work environment that supports the Quality Policy and Quality System. 

Minimum Qualifications:
•Bachelor's degree or equivalent experience
•Service delivery experience in business processes with additional third-party management experience will be helpful
•Experience with Position Management required
•Experience in managing metrics driven organization and services
•Understanding of the Value Improvement philosophy and lean business processes methodology 
•Demonstrated ability to work well in a team environment with a matrix structure
•Demonstrated Multi-tasking capabilities and ability to work in multi-cultural global environment
•Experience with SuccessFactors required



Requisition ID: 483134


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Nearest Major Market: Boston

Job Segment: Medical, Operations Manager, Manager, Relationship Manager, Healthcare, Operations, Management, Customer Service