Content Operations Manager

Additional Location(s): US-MN-Arden Hills; US-MN-Maple Grove

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

About the role: 

As a Content Operations Manager, you will be responsible for ensuring the efficiency, compliance and effectiveness of the content production workflow for digital marketing, using tools such as Aprimo Digital Asset Management & Content Operations Platform and Adobe Experience Manager (AEM). 

Your responsibilities will include: 

• Understand internal content creation and approval processes and implement improvements and refinements to create efficiency and quality improvement. 

• Collaborate cross-functionally with content partners across the organization and externally, including editors, designers, researchers, analysts, web developers, SEO, and project managers, to align the content with the objectives and expectations of the target audience. 

• Analyze and improve the overall content creation, editing, and approval process, working with business units to gain understanding and gather consensus. 

• Facilitate and refine the Medical, Legal, Regulatory (MLR) review process. 

• Understand and apply the global taxonomy, ensuring that digital content is enabled in upstream (DAM) and downstream systems (web, email, etc.) enabling modular content and personalization. Serve as taxonomy SME to help businesses apply taxonomy. 

• Create and maintain documentation on relevant processes to ensure stakeholder understanding and implementation. 

• Ensure that all content-related systems work together harmoniously and efficiently, including Aprimo (DAM) integration. 

• Serve as MLR Quality Steward by representing marketing in audits, corrective and preventive action (CAPA) projects, running Community of Practice meetings, and working with the Quality team on a variety of initiatives. 

• Plan and assign tasks, review and approve content, and ensure timely and accurate delivery. 

Required qualifications: 

• A bachelor's degree in journalism, communications, or a related field, or equivalent experience. 

• At least five years of experience in managing content compliance and operations, preferably in healthcare or another regulated industry. 

Preferred qualifications: 

• Understanding of taxonomy principles and implementation. 

• Project management experience. 

• Attention to detail and quality, with the ability to correct and implement quality issues and guidelines. 

• Self motivated, organized, and deadline oriented. 

• Team player, with the ability to work independently and collaboratively. 

• Excellent verbal and written communication skills, with attention to detail and quality. 

• Proficiency in Microsoft Office and content management/taxonomy systems such as PoolParty, Aprimo and Adobe Experience Manager. 

Requisition ID: 602091

Minimum Salary: $103700 

Maximum Salary: $197000 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.