Employee Experience Specialist, Endoscopy

Additional Location(s): US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.                

About the Role: 
The Employee Experience Specialist will be pivotal in shaping and enhancing company culture by overseeing the onboarding endo experience process, creating a positive and impactful new hire experience, and managing EndoSim lab coordination and execution. This position is ideal for a strategic leader who is highly collaborative, passionate about fostering strong relationships has highly effective communication and presentation skills and is committed to driving the success of both the onboarding process and organizational initiatives. 

Key Responsibilities: 

EndoAcademy & Performance Evaluation Coordination 

Endo Experience Week Coordination: 

• Lead and manage the Endo Experience Week for new hires, ensuring the seamless execution of all logistics, materials preparation, accommodations, and feedback collection to provide an impactful and positive onboarding experience. 

• Serve as the face of onboarding, acting as the primary point of contact for new hires and ensuring they are welcomed and smoothly integrated into the organization. 

• Collaborate with Managers of Sales Training (MSTs) and department heads to ensure onboarding content is aligned with company culture, values, and strategic objectives, delivering a consistent and cohesive message. 

• Collect and analyze feedback from new hires and stakeholders to continuously enhance the onboarding experience and drive a culture of continuous improvement. 

Performance Evaluation Week Program Coordination: 

• Support Managers of Sales Training in the coordination of Performance Evaluation Weeks, ensuring these programs are well-organized, product orders are placed with inventory management and lab set up is complete. Oversee logistics for the EndoSim Lab, including product delivery, setup, and teardown of models (porcine) to support effective and efficient training sessions. 

• Administer feedback surveys and develop data-driven metrics to evaluate the effectiveness of training programs, offering strategic recommendations for continuous improvement. 

Collaboration & Cross-functional Support: 

• Build strong partnerships with cross-functional teams, including Marketing, Sales Training, Professional Education, and Instructional Design (ID), to enhance the onboarding experience and expand training content through the inclusion of guest speakers from across the organization. 

• Promote a collaborative and inclusive environment by gathering input from stakeholders and continuously improving the onboarding and training programs to reflect organizational values and strategic priorities. 

Administrative & Analytical Tasks: 

• Manage and maintain the endo experience onboarding calendar, ensuring the efficient scheduling of all onboarding activities during a new hires first few weeks, as well as follow-up with guest speakers. 

• Organize and facilitate meetings, video conferences, and calls, ensuring proper documentation of meeting minutes and action items to ensure accountability across teams. 

• Analyze survey and feedback data, providing actionable insights to optimize and improve onboarding and training programs. 

Additional Program Support and Coordination 

• Non-Sales Training, Intro to Basic Endoscopy and Basic Endoscopy Training  

• Continuing Education  

Knowledge, Skills, and Abilities: 

• Strategic Vision: Strong ability to align the onboarding and recruitment processes with long-term organizational goals, values, and culture. 

• Communication Skills: Exceptional verbal and written communication skills; able to engage with employees at all levels and foster a welcoming, inclusive onboarding experience. 

• Organizational Skills: Excellent project management skills with the ability to manage multiple priorities and execute tasks in a fast-paced environment. 

• Technical Proficiency: Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); experience with tools like SurveyMonkey and online meeting platforms is a plus. 

• Analytical Skills: Ability to create and analyze surveys and metrics to measure effectiveness and drive continuous improvements in onboarding and recruitment programs. 

• Collaboration: Proven ability to work cross-functionally, build relationships, and align initiatives with broader organizational objectives. 

• Creative Problem-Solver: Strong problem-solving skills with the ability to think strategically, identify challenges, and develop proactive solutions. 

• Cultural Fit & Growth-Oriented: Passionate about fostering an inclusive, high-performance culture and contributing to the continuous improvement of the employee experience and diversity recruitment efforts. 

Required Qualifications: 

• Bachelor’s degree in business, Project Management, Human Resources, or a related field. 

• Sales Experience: Preferred but not required. 

• Proven experience in program coordination – training or onboarding is preferred. 

• Product and Lab Management Coordination preferred 

Preferred Qualifications: 

• Familiarity with tools for scheduling, data analysis, and feedback collection. 

• Passionate about fostering a positive company culture and enhancing employee experience. 

Requisition ID: 595137

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran’s status, age, mental or physical disability, genetic information or any other protected class.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.