Logistics Operations Specialist
Marlborough, MA, US, 01752
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Logistics Operations Specialist
About the Role:
At Boston Scientific, the Logistics Operations Specialist is a dynamic role responsible for managing daily order requests through a shared mailbox, coordinating shipping and receiving activities, and preparing monthly operational reports. This role serves as a key operational resource across multiple departments, ensuring timely order fulfillment, accurate documentation, and effective communication with internal stakeholders. The position also supports workflow efficiency, reporting accuracy, and cross-functional coordination to meet business and customer needs.
Your Responsibilities Include:
Daily Shipping & Logistical Execution
- Manage shared mailbox, ensuring timely, professional, and accurate responses to business requestors’ inquiries and translating into order fulfillment
- Coordinate the receipt and delivery of materials across assigned locations.
- Collaborate with business requestors on order substitutions and replacements, when applicable.
- Ensure all shipments are packaged, labeled, and documented in accordance with work instructions including compliance with Global Trade requirements for international shipments.
- Process and maintain receiving documentation to ensure complete and auditable records.
- Support inventory control activities, including cycle counts and issue resolution.
- Maintain a clean, safe, and organized work environment in accordance with company policies and quality standards.
Analytics & Operational Reporting
- Develop, maintain, and communicate reporting on key operational metrics and performance indicators, including:
- Order request volume
- Product distribution and return activity
- Scrap rates and sterile-sourced product utilization
- Cost center demand and utilization trends
- Analyze data to identify trends, risks, and opportunities for process optimization.
- Contribute to metrics dashboards and reports for leadership and cross-functional stakeholders.
Team Coordination & Communication
- Co-facilitate daily team scrums, helping to prioritize work and align team activities with business needs and strategic priorities
- Travel as needed to support large internal events and serve as the on-site logistics lead, including:
- National Sales Meeting (NSM)
- National Training Conference (NTC)
Process Improvement & Cross-Functional Collaboration
- Collaborate with Sales Training, Marketing and R&D teams to support special shipping projects.
- Establish realistic timelines, coordinate resources, and ensure accurate, on-time delivery of materials for projects and events.
- Continuously partner with the Quincy Distribution Center to collect scrap and NFHU (Not For Human Use) products for training and educational programs.
- Identify and support approved process improvement initiatives and measure the effectiveness of implemented solutions.
What We’re Looking For:
Required Qualifications:
- Bachelor’s degree; equivalent experience considered
- Minimum of 3 years of experience in logistics, shipping, or distribution, preferably within medical devices or another regulated industry
- Ability to manage multiple priorities in a fast-paced environment with minimal supervision.
- Highly organized, detail-oriented, and customer-focused
- Strong written and verbal communication skills with the ability to influence and collaborate across functions.
- Strong analytical and problem-solving skills with demonstrated experience interpreting data and developing actionable recommendations.
- Intermediate to advanced proficiency in Microsoft Excel; experience with reporting, dashboards, and data visualization tools preferred.
- Working knowledge of logistics and inventory management systems and applications preferred
Requisition ID: 629935
Minimum Salary: $ 62800
Maximum Salary: $ 119300
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
Nearest Major Market: Boston
Job Segment:
Fulfillment, Shipping and Receiving, Logistics, Medical Device, Operations Manager, Operations, Healthcare