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Credentialing Analyst II Job

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Date: Nov 13, 2021

Location: Marlborough, MA, United States, 01752

Company: Boston Scientific

Additional Locations:


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:
Boston Scientific’s Credentialing Team delivers outstanding service to enable Sales Rep access to US Hospital accounts. We ensure our Sales Reps are compliant with hospitals’ credentialing requirements, which can vary greatly. Our team verifies and provides required company documentation, assists with Credentialing vendor registrations, and enables our Reps to successfully call on customer accounts and improve patients’ lives. The work is fast paced, challenging, and rewarding. 
The Credentialing Analyst II is responsible for supporting strategic Credentialing services while providing key business insights to Sales Management.  This role will be responsible for managing complex Credentialing requests, including resolving urgent issues, supporting the onboarding process of new Reps and territory alignments, overseeing vendor relationships, and making recommendations for continuous process improvement. The role provides reporting, analytics and Credentialing support to the selling organizations to help drive success for the divisions.  The ideal candidate is a self-starter with strong analytical, technical and organizational skills who develops efficient solutions to unique problems.  This role frequently partners with other functions within the organization.

Your responsibilities will include:

  • Reporting & Metrics
    • Monthly calculation and reporting of Credentialing-related volume and activity by division, priority, and effort level.
    • Support the field sales teams by providing analytics and reporting to key stakeholders.
    • Provide consistent reporting through databases that help to identify key credentialing trends and areas of opportunity.
    • Divisional report-outs of COVID-19 data including vaccination rates, hospital requirements, and anticipated business impact.
  • Technology & Communications
    • Serve as team lead for the CredentialME system for optimum utilization and performance. 
    • Serve as liaison with PMTeC Team for any system issues, upgrades, or required maintenance. 
    • Explore opportunities to integrate CredentialME with other platforms within BSC such as salesforce.com, Cority, etc. 
    • Identify business process improvements and related system enhancements.
  • Divisional Partnerships
    • Participate in various sales-related workstreams (new hire onboarding, training, credentialing account management).
    • Drive efficiencies within both credentialing and sales organizations. 
    • Develop/design division-specific credentialing plans based on needs.
    • Make recommendations to management to improve processes and support for the sales force.


Required Qualifications:

  • Bachelor's Degree in Finance, Business Studies, or similar.
  • Minimum of 3 years of credentialing, sales support, and/or related analytical work experience.
  • Advanced skills with Microsoft Excel, proficient skills with PowerPoint and Word.
  • Demonstrated experience with analytics.
  • Detail oriented but can manage and prioritize multiple projects while maintaining accuracy and meeting deadlines. 
  • Individual should be able to balance short-term, urgent needs with long-term strategic initiatives.


Preferred Qualifications:

  • Prior Credentialing experience. 
  • Experience with third-party credentialing vendors.
  • Experience with CredentialME application. 
  • Team player with a positive attitude and the ability to work in the fast-paced time sensitive environment.
  • Experience with building long lasting relationships cross functionally. 


Requisition ID: 509773


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


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