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Manager, Employee Experience

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Hybrid
Onsite Location(s): 

Marlborough, MA, US, 01752

Additional Locations: US-MA-Marlborough; US-CA-Valencia; US-GA-Alpharetta; US-IN-Spencer; US-MN-Arden Hills; US-MN-Maple Grove

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:
The Employee Experience (EX) Manager is a highly visible and collaborative Product Management position with incredible ability to impact our organization through the advancement of a modernized employee experience. The EX-Manager will develop and execute strategies that enhance our overall employee experience across the employee lifecycle including by not limited to onboarding, engagement, internal mobility and offboarding. Reporting to the Director of Enterprise Talent, this new role is responsible for enhancing our employee listening strategy by integrating employee feedback to develop more scalable, sustainable, and digitally enhanced products to enhance performance and experience.   The responsibilities of this role will be to manage new and existing employee experience initiatives and drive the success of these programs through performance measurement.   


Your responsibilities will include:
⦁    Collaborate closely with key stakeholders to understand critical employee interactions and journeys, identifying moments that matter and developing solutions crafted to mitigate pain points and improve the employee experience. 
⦁    With input from key stakeholders across the business including HR, IT, GBS, Facilities, Global Supply Chain, plan and execute a multi-year roadmap of programs and initiatives designed to enhance the employee experience in a growing, distributed, digital workforce.
⦁    As a member of the Global Talent leadership team, you will act as a strategic partner and coach in developing the muscle of employee experience and agile ways of working across Global Talent and beyond. 
⦁    Develop and enhance end to end employee journey maps, employee personas and moments that matter and ensure integration into the development of broader talent programs.
⦁    This role will ensure technology and processes are in place for program execution and collection of metrics for ongoing insights reporting. 
⦁    Realize benefits like time/cost savings, speed, agility, transparency from the program execution and delivery for the teams they influence. 
⦁    Support the Employee Listening Strategy by working with the team to establish and execute the strategy for gathering employee feedback (harmonized across functions), analyzing and translating results into actionable insights.
⦁    Keep abreast of Employee Experience and Engagement trends and sharing with other Talent and HR colleagues.
⦁    Engage relevant stakeholders to create deployment plans and internal employee experience communications; ensuring product capabilities are positioned for successful adoption across the company.
⦁    Manage and groom a product backlog; Participate in and lead digital product activities (scrums, stand-ups, design reviews, sprint planning, etc.); Translating and documenting requirements.


Required qualifications: 
⦁    Bachelor's degree 
⦁    8 or more years of progressive increase of responsibility in developing programs and initiatives designed to drive employee engagement. 
⦁    Given the level of collaboration across the enterprise, the person in this role will have demonstrated knowledge and experience in working across regions, divisions and functions with an understanding of the different business environments and cultural norms.  
⦁    Well-versed in modern digital technologies, with proficiency in applying Design Thinking and Agile methods to identify and deliver value through digital products.
⦁    Excellent facilitation and communication skills with the ability to actively listen and translate employee and business challenges into strategic HR product opportunities.


Preferred qualifications: 
⦁    Advanced degree in a HR, TM, OD, Marketing, Business or other related fields is an advantage.
⦁    Demonstrated passion for championing new employee engagement ideas, can think strategically and has demonstrated strong project management and execution skills — all focused on helping improve our employee experience.
⦁    Natural leader and community-builder, with skills influencing across leadership levels, bringing a group to consensus, and inspiring enthusiasm.
⦁    Strategic mindset and bias for action with expertise in strategic planning and driving business outcomes.
⦁    Comfort leaning into complexity and ambiguity to create clarity and vision.
⦁    Direct work experience or education in product management would be highly beneficial.


Requisition ID: 560540


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Nearest Major Market: Boston

Job Segment: Supply Chain Manager, Supply Chain, Strategic Planning, Marketing Manager, Operations, Strategy, Marketing

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