Principal Customer Education Specialist

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

About the role:

The Principal Education Specialist plays a critical strategic and operational role in the design, development, and execution of high‑impact Medical Education and HCP engagement events for Boston Scientific Coronary Therapies customers. The individual partners closely with Medical Education Strategists, Medical/Scientific Affairs, Commercial, and cross‑functional stakeholders to deliver commercially aligned, compliant, and high‑return educational programs that advance clinical adoption, deepen HCP engagement, and support business priorities.

The role combines event strategy, stakeholder engagement, and operational excellence, translating educational objectives and commercial strategy into differentiated in‑person, virtual, and hybrid experiences across the Medical Education portfolio.

Work Mode:

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.

Relocation Assistance:

Relocation assistance is not available for this position at this time.

Visa Sponsorship:

Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Your responsibilities will include:

Event Strategy & Execution

• Owns the event strategy, scope definition, and end‑to‑end execution of select Medical Education meetings and HCP engagement events, ensuring alignment to therapeutic strategy, commercial priorities, and customer needs.
• Partners with key stakeholders/business leadership to translate educational goals into scalable, high‑value event experiences that support customer engagement and clinical adoption.
• Applies portfolio‑level thinking to optimize event formats, modalities, and investments across in‑person, virtual, observational, live broadcast, and local programs.

Cross‑Functional Collaboration & Stakeholder Engagement

• Serves as a central connector across Medical Education, Medical/Scientific Affairs, Commercial, Marketing, Compliance, and external vendors, aligning stakeholders around shared objectives, timelines, and execution plans.
• Builds and maintains strong, credible relationships with physician customers, faculty, and field partners, enabling effective collaboration and high‑quality experiences.
• Communicates proactively and strategically with internal and external stakeholders to manage expectations, mitigate risk, and drive alignment throughout planning and execution.

High‑Quality Event Design & Delivery

• Leads the planning and delivery of customer training and research programs, attending events ensuring seamless logistics, best‑in‑class attendee experience, and operational excellence.
• Oversees all event operations including invitations, registration, travel, lodging, faculty coordination, and on‑site execution. Manages vendor and adjunct event resources.

Commercial Alignment & Compliance Excellence

• Ensures all Medical Education activities are executed in full compliance with internal policies, industry regulations, and established guidelines, without compromising experience quality.
• Ensures appropriate tracking, and documentation of HCP contracts, payments, spend reporting, and vendor payments, serving as a reliable compliance partner to the business.

Continuous Improvement & Thought Leadership

• Brings a strong understanding of event industry trends, emerging technologies, and best‑in‑class practices, applying insights to elevate program design and execution.
• Leads process improvement efforts, introducing new tools, workflows, and operational models to increase efficiency, quality, and return on investment.
• Develops and maintains working knowledge of BSC interventional cardiology products, systems, and market dynamics to ensure relevance and credibility.

Required Qualifications

• Bachelor’s degree
• Minimum of 7 years of experience managing mid‑to‑large‑scale educational events, meetings, or training programs
• Demonstrated ability to lead complex programs across multiple stakeholders in regulated environments
• Strong program management, organizational, and prioritization skills
• Proven ability to work autonomously across multiple initiatives simultaneously
• Effective communicator with executive presence and strong collaboration skills
• Comfortable building and maintaining relationships with physician customers and field teams
• Experience leading process development and continuous improvement
• Technical aptitude with a strategic mindset and appetite for innovation
• Ability to travel up to 20%

Preferred Qualifications

• Experience with event and project management tools such as CVENT, Salesforce, Concur, Smartsheet or similar platforms
• Knowledge of interventional cardiology products or experience in medical device, life sciences, or other highly regulated industries

Requisition ID: 623684

Minimum Salary: $102100 

Maximum Salary: $194000 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.