Senior Analyst, Training Specialist - HR Service Delivery
Marlborough, MA, US, 01752
Additional Location(s): US-MN-Arden Hills; Costa Rica-Heredia; Ireland-Galway; US-MN-Maple Grove
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About Role:
At Boston Scientific, we are committed to enhancing employee experience and operational excellence through high-quality HR services. We are seeking a Senior Analyst, Training Specialist to design, deliver, and optimize training programs for HR Service Delivery.
Work Mode:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.
Relocation Assistance:
Relocation assistance is not available for this position at this time.
Visa Sponsorship:
Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.
Key Responsibilities:
- Training Program Development & Delivery: Design and implement training programs for HR Service Delivery, including case management systems, HR processes, compliance, and service excellence. Create engaging training materials and facilitate sessions.
- Knowledge Management: Develop and manage a centralized knowledge repository for HR process documentation and training resources. Ensure materials are accurate and up-to-date.
- HR Service Quality & Compliance: Support training initiatives for HR compliance and regulatory requirements. Develop quality-focused training programs and conduct post-training assessments.
- HR Systems Training: Design and deliver training on the OneConnect HR Case Management System. Develop user guides and training videos.
- Collaboration: Work closely with HR Operations, HR Service Delivery teams, COEs, and the Operational Excellence team to align training programs with business priorities.
- Performance Measurement: Establish training effectiveness metrics and continuously refine programs based on data and feedback.
Required Qualifications:
- Bachelor’s degree in Human Resources, Learning & Development, Business Administration, or a related field. Advanced degree preferred.
- 5+ years of experience in HR training, learning & development, or HR service delivery operations.
- Experience in developing and facilitating training programs for HR professionals.
- Strong knowledge of HR operations, case management systems (e.g., OneConnect), and HR service delivery models.
- Excellent instructional design skills and knowledge management expertise.
- Experience in HR compliance training.
Preferred Qualifications:
- Strong technical aptitude and experience training on HR systems.
- Exceptional presentation and facilitation skills.
- Project management skills and the ability to balance multiple initiatives.
- Strong collaboration and stakeholder management skills.
- Analytical mindset with experience measuring training effectiveness.
Travel Requirement:
- Up to 10-20% travel as needed to support training initiatives.
Requisition ID: 603404
Minimum Salary: $86600
Maximum Salary: $164500
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Nearest Major Market: Boston
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