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Senior Business Analyst - GBS Intelligent Automation CoE: Hybrid

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Hybrid
Onsite Location(s): 

Marlborough, MA, US, 01752

Additional Location(s): US-MA-Marlborough; Costa Rica-Coyol; India-New Delhi; US-MN-Arden Hills

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.


Senior Business Analyst - GBS Intelligent Automation CoE: Hybrid

Boston Scientific Global Business Services

Hybrid Locations: Marlborough, MA; Arden Hills, MN; Coyol, Costa Rica; Gurgoan, India


About the role:   

The Senior Business Analyst– Intelligent Automation (IA) CoE will partner with various BSC functions to deliver intelligent automation solutions and analytic insights that help drive informed business decisions. This role is expected to lead Intelligent Automation projects, drive process improvements through standardization and process optimization using lean and agile principles. The preferred candidate is an individual with strong analytical, communication, project management, process improvement and business partnership skills. The ideal candidate works best within a team environment, is a self-starter, is capable of handling multiple projects, and is committed to quickly delivering high-quality services and solutions within deadlines. This position will report into GBS Senior Manager – IA CoE

The Global Intelligent Automation CoE Team within GBS delivers innovative intelligent automation and Analytics solutions through collaboration with internal stakeholders based on their defined business use cases.   The IA CoE utilizes business intelligence and process automation tools to solve reporting, visualization and process automation needs of the business.  We are seeking an individual who work with IA CoE management and the technical development team to further the advancement of intelligent automation to deliver incremental value to Boston Scientific.  This position will report into GBS Senior Manager – Global Reporting & Analytics.

Your responsibilities will include:  

  • Serve as a project driver and executer for various Intelligent Automation (IA) and Analytics initiatives 
  • Work with development team to translate business requirements into automated business intelligence solutions.
  • Contribute to detailed analysis and documentation of processes with emphasis on information and process flow.
  • Partner with and support internal stakeholders and project team throughout the development lifecycle beginning from the discovery phase through implementation and stabilization.
  • Communicates with internal stakeholders and project teams to ensure teams are driving toward the necessary tactical and/or strategic solution to meet customer needs, communication status and buffers team from potential distractions
  • Mitigate impediments that may impact successful team completion of release/sprint goals.
  • Provide end user support, deliver training, and create and maintain process and technical documentation.
  • Contribute to or lead business intelligence and intelligent automation solution testing activities.
  • Develop in-depth understanding of business processes, underlying data, data structures, intelligent automation technology, and business uses of data, tools, and processes.
  • Serve as the liaison between the business stakeholders and IT
  • Facilitate sprint planning and daily standups with developers
  • Provide design leadership using design thinking for advancing platform capabilities
  • Ensure GBS IA standards, best practices, and controls are implemented and followed 


What we’re looking for in you:   
Minimum Qualifications:   

  • 5-7 years of Business Analysis experience in Financial Services, IT, product development and/or product/project management
  • Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation
  • Demonstrated experience in managing agile projects from start to finish with strong cross-functional stakeholder collaboration
  • Proven organizational and project management skills
  • Strong analytical, technical, innovative, and problem-solving skills, and able to understand complex customer needs and translate them into user stories with measurable acceptance criteria
  • Ability and desire to lead, direct, and empower team members without formal management authority
  • Look for opportunities to innovate, with a value improvement mindset, and take thoughtful risks to get the work done better and faster
  • Excellent communication and relationship skills, especially the ability to articulate advanced technical topics; both verbal and written
  • Demonstrated strong interpersonal skills and the ability to interact effectively with diverse groups of internal stakeholders
  • Must be a quick learner and able to assertively engage with internal stakeholders
  • Strong attention to detail (the advancement of intelligent automation and analytics capabilities requires high degree of accuracy and quality)
  • Ability to work in a dynamic environment and adhere to tight deadlines
  • Ability to demonstrate critical thinking to balance risks with opportunities in making decisions
  • Manage with a strong sense of urgency
  • Ability to act with autonomy and independence while fulfilling priorities and meeting critical deadlines
  • Proficient in MS PowerPoint, Visio, Word, Excel
  • Experience with Agile backlog management tool such as Azure DevOps or JIRA
  • Languages:  Fluent in English, additional language skills a plus

Preferred Qualifications:    

  • The preferred candidate is a Certified Business Analysis Professional® (CBAP®), Certified Scrum Product Owner certification desired or 2+ years practical experience with Agile, Scrum and/or Scalable Agile Framework methodologies (SAFs)
  • Experience working with Tableau, SQL, Alteryx, Automation Anywhere or other data visualization, analytical, automation or machine learning technology
  • Experience working with the Power Platform (PowerBI, PowerApps, PowerAutomate)
  • Working knowledge of financial systems like SAP S4 Hana
  • Global Experience; exposure to regional and business unit management teams, experience in organizational transformation projects, and/or experience in shared services organizations are a plus




Requisition ID: 539967


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Nearest Major Market: Boston

Job Segment: Business Analyst, Business Intelligence, Machinist, Data Analyst, Technology, Manufacturing, Finance, Data

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