Senior Credit/Collection Analyst

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

About the role:

The Senior Credit and Collections Analyst is responsible for managing all aspects of collections for a portfolio of our health system customers, aiming to maximize cash flow while minimizing bad debt. Creating meaningful partnerships with our key customers is essential to supporting their customers with cash inquiries and requests. The analyst must define the root cause for non-payment, overcome internal and external obstacles/barriers that may be compromising collections and escalate as appropriate. Collaboration is vital in this position as the analyst must develop relationships with internal cross-functional teams to provide services and solutions that create value for our customers.

This is a 12-month defined-term position with potential for extension.

Work Mode:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model, requiring employees to be in our Marlborough, MA office at least three days per week.

Visa Sponsorship:
Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Relocation Assistance:
Relocation assistance is not available for this position at this time.

Your responsibilities will include:

• Develop collection strategies for an assigned health system account portfolio that exceeds $40 million of outstanding accounts receivable with numerous accounts and line items.
• Monitor collections and independently carry out assignments without direction. Utilize the Get Paid collection tool to input collection notes from client contacts and document disputed items and take the initiative to solve problems.
• Ensure all outstanding items within the assigned portfolio have been addressed, overcome objections using skillful persuasion, and handle situations tactfully by accomplishing collection goals without creating friction.
• Support the Customer to Cash Management team by developing deep-dive analysis regarding credit and collection matters and keep management informed of potential risks.
• Collaborating with internal teams in customer service, contracts, sales, and divisional leads to escalating issues and advising on the account group’s payment status.
• Monitor a daily queue of orders being held for credit review before release for shipment and participate in evening release coverage as required.
• Adhere to all financial policies/controls and promote high corporate responsibility.

Required qualifications:

• Bachelor’s degree and/or a minimum of 7 years’ related experience in Collections.
• Intermediate practical experience in MS Excel.
• Experience working with complex organizations with numerous transactions.
• Possess strong financial acumen, analysis, and critical thinking in decision making and recognize the financial impact of those decisions.
• Drive and seek opportunities for continuous improvement.
• Demonstrate a high standard of integrity with internal and external customers.

Preferred qualifications:

• Collections experience in the healthcare industry with knowledge of hospital systems.
• SAP experience.
• Preferably experience with Government accounts and various customer portals for invoice entries.
• Government ECAT and WAWF have experience in processing invoices for the VA and DOD.
• The candidate must consistently strive to negotiate successful outcomes with strong written and verbal communication skills.

Requisition ID: 610792

Minimum Salary: $61000 

Maximum Salary: $115900 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.