Senior Manager, Communications and Training

Additional Location(s): US-MA-Marlborough; US-MN-Arden Hills; US-MN-Maple Grove

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.                

About the role:

Pure imagination! The Global Compliance Communications and Training Team is reinventing what it means to communicate and train stakeholders worldwide. We’re dedicated to finding new ways to spread the message of integrity and regulations applicable to the medical device industry (e.g. the anti-kickback statute, Foreign Corrupt Practices Act, etc.) in the context of real-life scenarios.  Vlogs, podcasts, and commercials are just the beginning of new and exciting ways to connect users around the world. The Communications and Training Senior Manager is responsible for creating the strategic direction and overall design and execution of the Communications and Training team. This includes working with stakeholders globally to align on a worldwide training and communications strategy through our International Community of Practice; creating a US-based Community of Practice; developing new mechanisms to get team member engagement through podcasts, commercials, or compliance champion programs; and creating new communication campaigns to drive awareness.

Ideal candidate attributes include immaculate attention to detail with strong verbal and written communication skills and strong project management skills. The ability to think outside the box will help us drive innovative ways to enhance our program and measure effectiveness. Think you could be our next strategic leader?

 Your responsibilities will include:

• Strategize and drive the execution of a comprehensive communications and training compliance program
• Manage a communication and training team of 3-4 specialists and analysts
• Foster relationships and partner with team members worldwide to create a global communications and training strategy
• Responsible for completing scoping, planning, executing and managing projects that support developing or enhancing the Global Compliance communication and training programs that may cross multiple regions, business units, and/or functions with minimal supervision, ensuring performance goals and timelines are met
• Responsible for the overall creation, execution, and review of innovative and engaging communication and training solutions, resources, and/or tools supporting the Global Compliance strategy
• Provide strategic direction and oversight to our International Community of Practice and create a similar process in the US
• Strategize new and innovative ways to communicate and train team members on core compliance topics
• Establish and maintain metrics and reporting to reflect the effectiveness of the communications and training team
• Establish a communication and training framework utilizing AI and new tools to engage our training population
• Partner with the acquisition integration teams to successfully integrate BSC policies into newly acquired companies
• Oversee and drive the development of operating procedures for maintaining key processes supporting ongoing and routine communication and training initiatives
• Maintain a strong understanding of Boston Scientific’s business areas, regions, and/or functions relevant to the compliance program or project initiative and the associated compliance risks
• Follow established policies and procedures to support BSC’s overall business goals
• Provide direction and coaching to junior employees by coaching, identifying, and suggesting progressively challenging assignments and assisting in career development planning

Required qualifications:

• 8+ plus years of experience in compliance or related communication and training experience
• Bachelor's degree with a focus on communication and training
• Strategic leader who can share the vision of Communications and Training across legal and compliance, building partnerships and networks for alignment and synergies
• Focus on people development and talent pipeline- creating opportunities for new team members to learn and specialize in their skills
• Ability to develop collaborative partnerships and communicate the strategic value proposition of Global Compliance
• Strong project management skills, including the ability to scope, plan, and oversee the execution of cross-functional projects and the ability to organize, execute, and manage multiple priorities
• Clear and concise communication, specializing in written communications tailored to audiences
• Expert proficiency with eLearning tools and systems, including authoring tools such as Articulate Storyline and learning management systems (LMS)
• Exemplary analytical, critical thinking, and visual graphic skills, as well as demonstrated accuracy and attention to detail
• High energy level and strong work ethic with a commitment to continuous improvement in a dynamic environment that strives to exceed expectations; demonstrated ability/experience in an environment of change and continuous improvement
• Excellent interpersonal, communication, and presentation skills, including presenting to the senior management level
• Confident in handling pressures and deadlines and managing multiple priorities simultaneously
• Able to work with large amounts of data to analyze information while still seeing the “big picture”
• Results-oriented attitude with a willingness to complete the job and manage time effectively
• Integrity and sound judgment
• Passion for legal compliance and ethics
• Commitment to compliance, ethics, and accountability

Preferred qualifications:

• MBA, Project Management certifications

Requisition ID: 594545

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran’s status, age, mental or physical disability, genetic information or any other protected class.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.