Senior Supervisor, Quality

Work mode: Hybrid

Onsite Location(s):

Marlborough, MA, US, 01752

Additional Location(s): US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:
Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.

The Senior Supervisor will support the Global Quality Distribution Product Controls (DPC) team by supervising, coordinating, assigning and directing the work of Business Process Administrators and Analysts, while performing related administrative duties in support of departmental, functional, site, divisional and corporate goals. The Global Quality Distribution Product Controls team is responsible for the execution and implementation of quality and distribution controls in SAP globally and will have high visibility within the company. This role plays a critical part in ensuring compliance, operational excellence and continuous improvement across global processes.

Work model, sponsorship:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Your responsibilities will include:

● Provide day-to-day supervision of DPC operations, including hands-on support and oversight of SAP transactions and related activities.

● Plan team assignments and schedules to meet service-level commitments and business priorities.

● Assess resource needs and develop capacity and contingency plans to ensure continuity of support.

● Train, coach and develop employees; create and maintain training plans and records to ensure role readiness and compliance.

● Partner with the manager to establish and maintain goals, objectives and budgets; ensure adherence to quality system, regulatory and safety policies and procedures.

● Define, track and report key performance indicators (KPIs); use data to identify trends and drive improvements.

● Promote an inclusive, respectful workplace that enables all employees to contribute to their full potential.

● Provide coaching, performance feedback and development support to help employees achieve results and progress toward career goals.

● Build strong cross-functional relationships and collaborate effectively with business partners.

● Address nonconformances and ensure timely, accurate system updates and documentation, as required.

● Identify, recommend and implement process and procedural improvements to strengthen compliance, quality and efficiency.

● Communicate complex information effectively, guiding and influencing others as needed; represent the team in cross-functional meetings and presentations.

● Support the Magellan program (S/4HANA global rollout), including change readiness, training support and stabilization activities, as assigned.

Qualifications:

Required qualifications:

● Bachelor’s degree

● Minimum of 5 years' experience in the medical device or pharmaceutical industry

● Minimum of 2 years' experience in a quality systems or quality assurance role

● Minimum of 2 years' experience with SAP

● Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.)

● Strong written and verbal communication skills, with the ability to collaborate effectively across functions

● Fluent in English

● Demonstrated ability to lead and influence a team in a positive, collaborative manner

Preferred qualifications:

● Previous supervisory experience in shared services or production environments

● Experience in the medical device industry

Requisition ID: 627691

Minimum Salary: $ 89200

Maximum Salary: $ 169500

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Nearest Major Market: Boston
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