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Senior eCommerce Business Analyst Job

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Date: Sep 10, 2021

Location: Marlborough, MA, US, 01752

Company: Boston Scientific

Additional Locations:


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.



About this role:

Boston Scientific Endoscopy is looking to hire a full-time experienced Senior eCommerce Business Analyst.

The Senior eCommerce Business Analyst will join the growing eCommerce team to work with key business stakeholders to define, create and communicate business results for the global eCommerce platform.


***Hybrid role in Marlborough, MA***

Your responsibilities include:
This role requires a keen attention to detail, strong understanding of business analysis best practices, and experience collaborating with diverse teams and stakeholders. In addition, the Senior Business Analyst is expected to have a strong working knowledge of eCommerce best practices and leading trends, to actively contribute towards building a world-class, consumer-grade eCommerce experience.
Collaborate with key stakeholders and cross-functional team members across Marketing, Sales, Product, User Experience, Customer Service and other groups to define, measure, and analyze eCommerce KPIs 
• Closely monitor customer traffic, browsing, and purchase behaviors by developing a deep understanding of business metrics
• Conduct deep dive analysis on customer pathing and other website interactions to optimize site experience
• Use available tools and data to construct, maintain, distribute and enhance dashboards and reporting
• Proactively contribute recommendations for feature enhancements based on analysis findings
• Partner with peers to present work and gather feedback 
• Effectively communicate relevant insights to cross-functional team members and management
• Author and update internal and external documentation


Minimum Qualifications:

• 5 years of relevant experience as an eCommerce Business Analyst, or similar role

• Bachelor's degree in business administration or related field

• Experience with eCommerce concepts and best practices and proven ability to specify and drive implementation of best-in-class solutions; prior experience/knowledge of SAP Hybris is a strong plus
• Experience with Salesforce products (CRM, Marketing Cloud, Sales Cloud) a plus
• Strong problem solving, troubleshooting and analytical skills
• Excellent communicator with the ability to translate data into actionable insights
• Excellent planning, organizational, and time management skills
• Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
• Ability to prioritize and manage multiple tasks and initiatives simultaneously in a fast-paced, team-oriented and collaborative environment


Requisition ID: 495223


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Nearest Major Market: Boston

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