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Sr. Credit/Collection Analyst

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Hybrid
Onsite Location(s): 

Marlborough, MA, US, 01752

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.


Sr. Credit/Collection Analyst 


About The Role: 


The Senior Credit and Collections Analyst is responsible for managing all aspects of collections for a portfolio of our health system customers, aiming to maximize cash flow while minimizing bad debt. Creating meaningful partnerships with our key customers is essential to supporting their customers to cash inquiries and requests. The analyst must define the root cause for non-payment, overcome internal and external obstacles/barriers that may be compromising collections and escalate as appropriate. Collaboration is vital in this position as the analyst must develop relationships with internal cross-functional teams to provide services and solutions that create value for our customers. 


Your Responsibilities Includes: 


  • Develop collection strategies for an assigned health system account portfolio that exceeds $40 million of outstanding accounts receivable with numerous accounts and line items. 
  • Monitor collections and independently carry out assignments without direction. Utilize the Get Paid collection tool to input collection notes from client contacts and document disputed items, and take the initiative to solve problems. 
  • Ensure all outstanding items within the assigned portfolio have been addressed, overcome objections using skillful persuasion, and handle situations tactfully by accomplishing collection goals without creating friction. 
  • Support the Customer to Cash Management team by developing deep-dive analysis regarding credit and collection matters and keep management informed of potential risks. 
  • Collaborate with internal teams in customer service, contracts, sales, and divisional leads to escalate issues and advise on the account group’s payment status. 
  • Monitor a daily queue of orders being held for credit review before release for shipment and participate in evening release coverage as required. 
  • Adhere to all financial policies/controls and promote high corporate responsibility. 


What We're Looking For:


Required Qualifications: 


  • Bachelor’s degree and/or a minimum of 7 years related experience in Collections. 
  • Intermediate practical experience in MS Excel. 
  • Experience working with complex organizations with numerous transactions.
  • The candidate must consistently strive to negotiate successful outcomes with strong written and verbal communication skills.  
  • Possess strong financial acumen, analysis, and critical thinking in decision making and recognize the financial impact of those decisions. 
  • Drive and seek opportunities for continuous improvement.  
  • Demonstrate a high standard of integrity with internal and external customers. 


Preferred Qualifications: 


  • Collections experience in the healthcare industry with knowledge of hospital systems. 
  • SAP experience 
  • Preferably experience with Government accounts and various customer portals for invoice entry
  • Government ECAT and WAWF experience in processing invoices for the VA and DOD 



Requisition ID: 554440

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Nearest Major Market: Boston

Job Segment: Accounts Receivable, Credit, CSR, Credit Analyst, ERP, Finance, Management, Technology

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