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Sr. Salesforce Product Owner, Cardiology Job

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Hybrid
Onsite Location(s): 

Marlborough, MA, US, 01752

Additional Location(s): US-MN-Maple Grove

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:

The Salesforce.com (SFDC) Product Owner will apply his/her thorough understanding of Salesforce.com to collaborate with our business functions in the creation of new capabilities in SFDC to further improve sales performance within a fast growing, innovative medical device Sales and Marketing organization. This role will act as a Product Owner supporting the Cardiology Group focused on the Coronary Therapy franchise.

 

 Your responsibilities include:

  • Collaborate with Sales, Marketing, Medical Education, Operations and Finance to identify and define a problem; collect and analyze data pertaining to it; evaluate current processes and procedures; prioritize current business needs; and collaborate to create SFDC solutions to meet these needs
  • Collaborate with cross functional teams to develop a strategy and capability roadmap
  • Establish business value and priority for requirements (rapid engagement, piloting, iteration)
  • Understand the voice of business/users and understand business processes
  • Write and shepherd User Stories through the intake process and work with the IT COE (Center of Excellence) through the production development process
  • Act as the product owner on a scrum team consisting of technical leads, developers, and scrum master. Lead the team in requirements, prioritization, and testing of new features
  • Work with a field team to understand and prioritize the needs of IT and Salesforce.com systems
  • Collaborate with site/divisional IT-Business teams to ensure Salesforce.com resource support (site level Strat-plan, AOP (Annual Operating Plan), etc.)
  • Perform formal user acceptance testing
  • Collaborate on creation, implementation, and monitoring success metrics
  • Participate with Business Programs Office in global design and use discussions, both project and program level efforts
  • Stay current on new features, functionality, and application capabilities of Salesforce.com to address business requirements
  • Provide Tier 1 and 2 user support and escalate/manage unresolved issues
  • Conduct primary research in the field to understand business drivers and uncover business opportunities, to facilitate the planning and execution of SFDC.
  • Provide field sales support of the SFDC system specific to the business unit
  • Train a national field team on new Salesforce.com features, data quality, and new integrations
  • Works with cross-functional teams on app integrations with the Salesforce platform that complement the ecosystem

 What we’re looking for:

Basic Qualifications

  • Education: BS/BA Business Administration or related field; MBA (Master of Business Administration) preferred
  • 3+ years of business operations improvement experience (areas of IT or sales preferred)
  • 3+ years of Salesforce.com or related Customer Relationship Management software experience preferred
  • 2+ Years of Agile Experience (Product Owner Role preferred)
  • Strong data analysis skills: able to collect and analyze business information and draw accurate conclusions
  • Ability to troubleshoot and problem solve complex business operations challenges
  • Ability to conduct cost/benefit analysis and develop a business case
  • Strong ability to handle multiple tasks and prioritize work to positively impact business performance
  • High sense of urgency and commitment to execution
  • Outstanding communications skills, able to communicate with all levels of an organization.  Experience in sales training a plus.
  • Effectively influence change across a national field team
  • Experience with multiple Salesforce.com cloud platforms (e.g., Marketing Cloud, Communities, Service Cloud)
  • Ability to travel up to 10% of time

Preferred Qualifications

  • Reporting: Expert skills in Excel, PowerPoint
  • Salesforce Certification(s)
  • Financial: Budget analysis
  • Process Improvement: Six Sigma
  • Medical Device Industry Knowledge

 

Requisition ID: 529503

 

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

 

Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

 

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.


Nearest Major Market: Boston

Job Segment: Cardiac, Six Sigma, MBA, CRM, Medical Device, Healthcare, Management, Technology

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