Key Account Management Team Manager, Rhythm Management - Italy
Milan, IT
Location: remote working, anywhere in Italy.
Deadline for applications: June 6th, 2025
About the Role
As a Key Account Management Team Manager (KAM Manager) within the Rhythm Management (RM) division, you will be instrumental in driving Boston Scientific’s strategic commercial approach across key accounts. You will lead a team of KAMs and act as a key decision-maker, working in close partnership with Regional Sales Managers (RSMs), Strategic Account Managers (SAMs), and report into the Business Unit Manager (BUM) to shape and execute national strategies and high-value commercial deals. Your focus will include GPOs, Tier 1 hospitals, and centralized purchasing entities, where economic influence and clinical volume are critical.
The appointed KAM Manager will lead, coach and train a team of 4 KAM for RM around Italy; this position can be based anywhere in Italy.
In this role, you will be responsible for:
Strategic Account & Commercial Leadership
- Lead and manage the KAM team, providing direction, coaching, and performance management.
- Serve as a key decision-maker, alongside RM BUM and HS&P BUM, on critical accounts and major cross-divisional deals.
- Own complex negotiations at the national level with GPOs and other critical accounts.
- Build and maintain strategic relationships with C-suite stakeholders within key accounts and support KAMs in developing their own executive relationships.
- Identify and drive complex, cross-franchise commercial opportunities across Boston Scientific’s portfolio.
Account Management & Opportunity Identification
- Define and execute tailored value propositions per customer segment in collaboration with Marketing, Commercial teams, and EHQ C&CE.
- Develop and support strategic account plans, ensuring consistent national messaging and value delivery.
- Lead cross-Rhythm Management deals, mobilizing internal stakeholders (BUMs, RSMs, etc.) as needed.
- Coordinate with SAMs to ensure a unified, cross-divisional approach in strategic accounts.
Deal Structuring & Execution
- Prepare and manage tenders, pricing strategies, and commercial agreements within key accounts.
- Develop and implement innovative commercial models that integrate products, services, and pricing tailored to customer needs.
- Ensure integration of new products and services into existing account agreements.
Stakeholder Collaboration & Cross-Functional Alignment
- Collaborate with internal stakeholders (e.g., SAMs, RSMs, AMs, Field Clinical Specialists) to co-develop and approve deals.
- Align with HS&P on cross-divisional strategy and with HEMA on health economics messaging and value demonstration.
- Work closely with Sales Operations to extract insights from data and uncover business opportunities.
- Utilize CRM systems to record activities and align with broader commercial teams.
Planning & Market Intelligence
- Contribute to the Annual Operating Plan (AOP) and long-term Strategic Planning processes.
- Provide regular market insights and customer feedback to Marketing and Commercial teams to refine strategic programs.
- Stay abreast of the competitive landscape, customer dynamics, and industry trends to inform commercial strategies.
What We’re Looking for in You:
- Proven experience in sales, hybrid roles, and preferably prior exposure to key account management or solution-based sales in the medical devices industry.
- Leadership experience, ideally in managing commercial teams or matrix environments.
- Strong business acumen, analytical and strategic thinking, with a solution-oriented and entrepreneurial mindset.
- Demonstrated experience in contract negotiation and value-based selling at senior decision-maker level.
- Excellent collaboration and influencing skills across internal and external stakeholders.
- Fluent in English and Italian.
- Bachelor’s degree in Biomedical Engineering, Life Sciences, Business, or a related field.
What We Can Offer You
- Permanent contract;
- Upskilling;
- Autonomy;
- Healthy competition;
- Mentoring;
- Company with a purposeful mission.
We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
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