Quality System Intern / stagiaire en qualité de conception

Additional Locations: Canada-QC-Montreal

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

French Translation to follow…

Please note this is a 6-month internship opportunity starting as soon as possible. This role is ideal for individuals who have recently completed or are very close to finishing their studies. There may be a possibility for extension beyond the initial term and potential for longer-term opportunities, but any extension or future role is not guaranteed and will depend on business needs and individual performance.

About the Role

The Quality Systems Administration Intern supports the Quality Management System (QMS) through structured administrative and documentation activities. Working closely with Quality Systems and cross-functional partners (e.g., R&D, Operations, and Regulatory), this role helps maintain controlled documents and records, supports training and inspection/audit readiness, and contributes to continuous improvement initiatives in a regulated medical device environment.

Your responsibilities will include:

• Provide day-to-day administrative support for QMS processes such as document and records control, management controls, training, and EHS documentation needs.
• Maintain and organize controlled documentation and quality records (filing, digitization/archiving, version control, and retrieval support).
• Support creation, refinement, and rollout of documentation systems and trackers (e.g., logs for document status, training completion, audit actions, and key quality metrics).
• Coordinate training logistics and evidence collection (e.g., scheduling, participant lists, training records, and reminders for renewals).
• Support Environment, Health, and Safety (EHS) initiatives through administrative coordination (e.g., organizing EHS records, maintaining inspection checklists, and tracking corrective actions).
• Assist with EHS communication and compliance activities (e.g., scheduling safety trainings, preparing attendance evidence, and supporting incident/near-miss documentation and follow-up).
• Support inspection and audit readiness activities, including preparation of document packages, evidence gathering, and action-item follow-up.
• Collaborate with cross-functional stakeholders to ensure timely completion of assigned deliverables and accurate status reporting.
• Apply structured problem-solving and continuous-improvement practices to streamline administrative workflows and improve data accuracy.
• Perform other related duties as required.

Required Qualifications

• Currently completing or recently completed a bachelor’s degree (or equivalent) in administration, communications, business, or a related field.
• Demonstrated strength in administrative coordination, document organization, and maintaining structured record-keeping systems.
• Excellent organizational skills and attention to detail; able to manage multiple priorities and deadlines.
• Strong written and verbal communication skills in English (ability to draft, proofread, and format professional documentation).
• Proficiency with common office tools (e.g., Microsoft Office: Word, Excel, Outlook) and comfort working in digital filing systems.
• Collaborative mindset with the ability to work effectively with cross-functional teams and provide timely status updates.
• Comfort handling confidential information with professionalism and discretion.

Preferred Qualifications

• Previous experience supporting administrative, documentation, or coordination activities in a regulated environment (medical devices, pharma, biotech, or similar).
• Experience building or improving documentation systems, trackers, or filing/archiving structures.
• Familiarity with Quality Management System concepts (document control, training records, audit support) and an interest in quality and compliance.
• Basic understanding of medical device environment and/or prior exposure to medical equipment/testing support.
• Strong customer-service orientation and demonstrated ability to handle inquiries professionally and resolve issues quickly.
• Exposure to EHS programs (e.g., workplace inspections, safety training coordination, ergonomics, chemical safety/WHMIS) and interest in building a safe workplace culture.
• Working proficiency in French.

Veuillez noter qu’il s’agit d’un stage de 6 mois débutant dès que possible. Ce poste est idéal pour les personnes ayant récemment terminé leurs études ou étant sur le point de les achever. Il peut y avoir une possibilité de prolongation au-delà de la période initiale ainsi que des opportunités à plus long terme, mais aucune prolongation ou embauche future n’est garantie et dépendra des besoins de l’entreprise ainsi que de la performance individuelle.

À propos du poste
Le/la stagiaire en administration des systèmes qualité soutient le système de gestion de la qualité (QMS) par des activités administratives et documentaires structurées. En travaillant en étroite collaboration avec les équipes des systèmes qualité et des partenaires interfonctionnels (p. ex., R&D, opérations et affaires réglementaires), ce rôle contribue à la gestion des documents et dossiers contrôlés, au soutien de la formation et de la préparation aux inspections/audits, ainsi qu’aux initiatives d’amélioration continue dans un environnement réglementé de dispositifs médicaux.

Vos responsabilités incluront :
• Fournir un soutien administratif quotidien aux processus du QMS tels que le contrôle des documents et des dossiers, les contrôles de gestion, la formation et les besoins documentaires en EHS (environnement, santé et sécurité).
• Maintenir et organiser la documentation contrôlée et les dossiers qualité (classement, numérisation/archivage, contrôle des versions et soutien à la récupération).
• Soutenir la création, l’amélioration et le déploiement de systèmes de documentation et d’outils de suivi (p. ex., registres du statut des documents, de l’achèvement des formations, des actions d’audit et des indicateurs clés de qualité).
• Coordonner la logistique des formations et la collecte des preuves (p. ex., planification, listes de participants, dossiers de formation et rappels de renouvellement).
• Soutenir les initiatives EHS par la coordination administrative (p. ex., organisation des dossiers EHS, maintien des listes de vérification d’inspection et suivi des actions correctives).
• Aider aux activités de communication et de conformité EHS (p. ex., planification des formations en sécurité, préparation des preuves de participation et soutien à la documentation et au suivi des incidents/quasi-accidents).
• Soutenir les activités de préparation aux inspections et audits, y compris la préparation des dossiers documentaires, la collecte de preuves et le suivi des actions.
• Collaborer avec les parties prenantes interfonctionnelles pour assurer l’achèvement en temps opportun des livrables assignés et un suivi précis de leur état.
• Appliquer des pratiques structurées de résolution de problèmes et d’amélioration continue afin d’optimiser les flux de travail administratifs et améliorer la qualité des données.
• Effectuer toute autre tâche connexe au besoin.

Qualifications requises
• Être en voie de compléter ou avoir récemment complété un baccalauréat (ou équivalent) en administration, communication, commerce ou dans un domaine connexe.
• Solides compétences démontrées en coordination administrative, organisation de documents et maintien de systèmes de gestion de dossiers structurés.
• Excellentes aptitudes organisationnelles et souci du détail; capacité à gérer plusieurs priorités et échéances.
• Excellentes compétences en communication écrite et orale en anglais (capacité à rédiger, réviser et mettre en forme des documents professionnels).
• Maîtrise des outils bureautiques courants (p. ex., Microsoft Office : Word, Excel, Outlook) et aisance avec les systèmes de classement numériques.
• Esprit collaboratif et capacité à travailler efficacement avec des équipes interfonctionnelles tout en fournissant des mises à jour en temps opportun.
• Capacité à traiter des informations confidentielles avec professionnalisme et discrétion.

Qualifications souhaitées
• Expérience préalable en soutien administratif, en gestion documentaire ou en coordination dans un environnement réglementé (dispositifs médicaux, pharmaceutique, biotechnologie ou similaire).
• Expérience dans la création ou l’amélioration de systèmes de documentation, d’outils de suivi ou de structures de classement/archivage.
• Connaissance des concepts de systèmes de gestion de la qualité (contrôle des documents, dossiers de formation, soutien aux audits) et intérêt pour la qualité et la conformité.
• Compréhension de base de l’environnement des dispositifs médicaux et/ou expérience préalable avec l’équipement médical ou les activités de test.
• Forte orientation service client et capacité démontrée à traiter les demandes de manière professionnelle et à résoudre rapidement les problèmes.
• Exposition aux programmes EHS (p. ex., inspections en milieu de travail, coordination de formations en sécurité, ergonomie, sécurité chimique/SIMDUT) et intérêt pour le développement d’une culture de sécurité au travail.
• Maîtrise fonctionnelle du français.

Requisition ID: 628313

Minimum Salary: $34000 

Maximum Salary: $57900 

The anticipated compensation and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. 

Compensation for hourly, non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for salaried, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Compensation for sales roles is governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn. 

Our organization is across Canada and has commercial representation in 140 countries.

This job involves regular collaboration with colleagues, clients, and stakeholders across Canada, the U.S., and/or internationally, making proficiency in English essential for effective communication and alignment. English is necessary for engaging with a range of documentation and maintaining effective communication if interacting with external clients or vendors.

As detailed in the job description, this job involves communicating, both verbally and in writing, with other Boston Scientific teams located across Canada, the United States and/or with our international clients and partners. International customers and partners represent an important part of our activities. Based on an evaluation, we have determined that the duties of Quality System Intern / stagiaire en qualité de conception position require knowledge of English in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills tasks related to Quality System Intern / stagiaire en qualité de conception position.

However, in Québec, Boston Scientific limits as much as possible the number of positions for which it requires the knowledge of another language than French. Boston Scientific solely requires proficiency in English where it is necessary for the performance of an employee’s duties.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!