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Business Manager/Regional Manager Job

Remote Eligible: 
Onsite Locations(s): 

Gurgaon, IN

Additional Locations: 

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Location - Ahmedabad
Requisition ID - 513198

Purpose Statement 
    
Core objective of this role is to support the Divisional Manager in achieving the goals and objectives of the Division they represent. Additionally, this role may develop more effective Field Sales Support by improving processes, developing markets and educating field staff through best-in-class sales programs.

Key Responsibilities 
•    Fully developed professional, recognized as a technical and selling expert.  Able to tackle complex issues, comprehensive business knowledge of medical device industry (BSC and competitors).
•    Visit customers and/or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager.
•    Manage existing and acquire new customers in the assigned territory without appreciable direction.
•    Independently plan and develop market for existing and new products according with divisional goals and objectives, through execution, while optimize available tools (consignment, etc).
•    Provide ongoing technical training and support to customers directly in the cathlabs.
•    Prime contact person for hospital management, purchasing department and hospital staff for technical, contract and project matters.
•    Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
•    Analyze and report to the Manager and/or others (monthly & year basis) the market and business feedback by using all available support tools.
•    To represent Boston Scientific values and integrity.
•    Lead specialized project teams & provide technical leadership to Business Unit Heads.
•    Participate in the development of other team members by facilitating training and providing feedback and guidance (role model, best practice sharing, …).

Quality System Requirements 
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
For those individuals that supervise others, the following statements are applicable:
•    Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
•    Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Job Scope:
Knowledge 
A seasoned, experienced professional with wide-ranging experience and expertise in a specialized field. Applies comprehensive knowledge of a particular field to resolve complex issues in creative ways. Full knowledge of other related disciplines. Uses in-depth knowledge of business unit functions and cross group dependencies/relationships. Is recognized as an expert in the work group.

Problem Solving 
Develops solutions to diverse business problems of high complexity which require the regular use of ingenuity and creativity. Analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. Has specialized knowledge of various alternatives and their impact on the business. Challenges are frequently unique and solutions may serve as precedent for future decisions.

Planning and Organization 
Plans and organizes project assignments of substantial variety and complexity. Initiates or maintains schedule for projects and project milestones.

Discretion/Latitude; Supervision Received; Decision Making 
Works without appreciable direction. Works independently on highly specialized projects with long range objectives.  Exercises considerable latitude in determining objectives of assignment. Selects methods and techniques to lead a project to completion. Develops departmental policies and procedures, new techniques and standards. Work is reviewed from a relatively long- term perspective, for desired results.

Business Relationships and Project Management 
Interfaces with senior management on significant matters, often requiring the coordination of activity across organizational units. May lead specialized project teams which have a broad impact on the company utilizing cross-functional resources.  Provides leadership to business units.

Impact 
Guides the successful completion of major programs and often functions in a project leadership role. Effects of decisions are long-lasting and influence the future course of the organization. Errors in judgement or failure to achieve results would result in the expenditure of large amounts of company resources.

Liaison 
Serves as a consultant to management and special external spokesperson for the organization on major matters pertaining to its policies, projects, or objectives. Uses diplomacy and tact to diffuse high tension situations, particularly with senior level internal and external contacts. Occasionally escalates the most serious issues to manager.

Mentoring 
Participates in the development of others by facilitating training and providing feedback and guidance.


Purpose Statement
Sells and promotes company products within a defined geographic territory by developing new accounts and expanding usage of company products by current accounts in an effort to meet a sales quota based on company sales goals and to directly increase sales revenue of the company.

Key Responsibilities
•            Sells products by scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
•            Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
•            Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
•            Determines the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which Guidant products can best address their specific needs.
•            Observes actual procedures in the cardiac catheterization or electro-physiology lab and operating room of hospital accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
•            Establishes pricing packages by working with relevant Guidant personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
•            Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
•            Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
•            Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed.

Quality System Requirements
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
For those individuals that supervise others, the following statements are applicable:
•            Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
•            Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Job Scope and Leveling Guidelines

Knowledge
A developing professional. Working knowledge and application of business and technical concepts, procedures and practices. General knowledge of industry practices, techniques, and standards. General understanding of business unit/group function. Exercises judgment when interpreting company policies and procedures to resolve a variety of issues.

Problem Solving
Develops solutions to a variety of problems of moderate scope and complexity where analysis of situations or data requires a review of identifiable factors. Exercises judgment to determine appropriate action. Has knowledge of alternatives and an understanding of their impact on the business or technological environment.

Planning and Organization
Plans, organizes, and prioritizes own daily work routine to meet established schedule.
Discretion/Latitude; Supervision Received; Decision Making
Works under general direction regarding the progress of projects and special assignments. May seek guidance in resolving problems, interpretating established policies, procedures and practices.  Work is reviewed for soundness of judgment.

Business Relationships and Project Management
Cultivates a wide range of internal business relationships and begins to develop an external network of resources to facilitate completion of tasks. May lead a project team of small to moderate scope. Influence exerted at peer level and occasionally at first levels of management.

Impact
Contributes to the completion of departmental projects and goals. Errors in judgment, poor recommendations, or failure to achieve results would normally require a moderate expenditure of resources to rectify.

Liaison
Engages with internal company and external contacts. Represents organization on specific projects.  Uses diplomacy and tact in interactions and problem solving.

Mentoring
Provides guidance to less experienced staff.

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