Business Process Analyst III, Coyol

Additional Locations: Costa Rica-Coyol

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles:

Boston Scientific's hybrid workplace includes Working From Home and onsite. You will have the opportunity to discuss details in the interview. 

About the role:

Magellan is a global business transformation program accompanying a move of our ERP system from SAP ECC to S4 HANA. Magellan’s goal is to simplify, standardise and modernise our core business processes, enabling BSC to better leverage the power of data and to position our business for profitable and sustainable growth.

As the Master Data Analyst, Magellan Data Governance transformation you will play a key role in ensuring the successful Business Transformation across the BSC Master Data workstream (Customer, Vendor, Product & Finance). This role will operate in a Scaled Agile ERP Framework, reporting to the Enterprise Data Governance Manager, Magellan Master Data. The role will initially scope the long lead-time constraints and develop solutions, as part of a cross functional Enterprise-wide team, progressing into an Agile ERP product team for Design/Build cycles.

 This role represents the Business Users, collaborating with the Magellan Workstreams, Strategic Integration Vendors, BSC BPL, SME, COP teams and Stakeholders across the network. The Program will have the following phases: Project Solution Confirmation,

Pre- Project Portfolio Surge activity,

Requirements, Design,

Build and Testing,

Deployment to post Go Live support and ongoing sustaining.

 The core objective of this role will be to actively support the processes and projects designed by the Master Data Manager to ensure the accuracy and consistency of master data.

 The role entails a strong involvement in

analysing and improving architectures and reporting tools

gathering the voice-of-customer from the business and

executing the implementation of continuous improvement initiatives.

You're Responsibilities include:

• The role represents the Business Users in the Agile ERP team, working closely with Stakeholders to support the translation of User Requirements into Business User Stories and the ‘Who, What, Why’ Acceptance Criteria.
• Supporting in the cross functional requirements gathering with the other Magellan Workstreams, Strategic Integration Vendors, BSC BPL’s, SME’s, Communities of Practice’s, IT Solution Architects/COE and Stakeholders across the network
• Translate user requirements into JIRA work items in the Team backlog, User Stories, Spikes, Tasks.
• Proactively test MDG functionality in line with the appropriate acceptance criteria and provide feedback to the development team.
• Participate in the writing and reviewing of test cases.
• Participate in all testing phases of the project deployment and Run Support.
• Support in any cross functional testing with the other Magellan workstreams.
• Work closely with cross functional teams to establish processes, procedures and defined roles and responsibilities for master data management. 
• Disseminate best practices and standardization in Master Data Management across BSCI.
• Create, update, and review all MDG related end user documentation.
• Prepare content & participate in MDG CoP’s.
• Provide MDG end user training as required to enhance the knowledge base across BSCI.
• Participate in gathering voice-of-customer raised by the business in terms of user experience issues, as well as related expectations after issue resolution.
• Works closely with the MDG Run Support Team and supports in investigating reasons for potential issues and related alternative solutions.

What We’re Looking For:

• Bachelor’s degree in Business, Engineering, Science or applicable field required.
• 3+ years technical professional or operational experience in medical device field required.
• 3+ years of Systems/Applications experience as BPL/SME
• Strong knowledge of SAP is an advantage
• Ideally previous experience of a major Program introduction/upgrade, ideally within an IT/Systems or Business representative role
• A proven track record of Continuous Improvement, system upgrades/enhancements, proactive problem solving or LBP.
• Demonstrated high degree of integrity, professionalism, and the ability to establish credibility.
• High sense of urgency and commitment to execution.
• Previous experience of Scaled Agile Project Management an advantage and/or proven adaptability, comfortable with change and with a demonstrated ability to react and respond to a fast-changing environment.
• Role location is flexible, with participation at Team meetings, collaborative project events, with a Marlborough/Minnesota focus and across various other BSC locations.
• Please Submit Resume in English

Skills:

• Analytical, detail oriented and accurate
• Precise, methodical, and respectful of procedures
• Ability to research and work on data.
• Problem solving & insight generation skills.
• Strong communication skills with employees at all levels including ability to translate distinct terminology differences between and for technical teams and business teams.
• Strong relationship building skills and interfacing with stakeholders. 
• Ability to work in multiple virtual team’s
• Ability to execute repetitive activities if required.

Quality System Requirements:

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Requisition ID: 607975

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.