Quality Supervisor

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role:

Develops and manages a high performance QualitySpecialist team with focus on customer needs, compliance, and department high performance.  This person will be viewed as a leader or expert in their area of discipline, constantly promoting awareness of best industry practices and making appropriate decisions on a daily basis. This person will take a leadership role in developing and implementing new techniques and initiatives to enhance the Quality management system on site and across the Corporation where possible.  Depending on the area of responsibility, many of the following Key Responsibilities will apply.

Your Responsibilities Include:

• Demonstrate a primary commitment to patient safety and product quality.
• Ensures  all  direct reports are aware of their commitment to patient safety and product quality, are current with their training requirements and that they understand and comply with all other regulations governing their work.
• Understands, Maintains and implements quality engineering systems and practices to meet BSC, customer and regulatory requirements.
• Serves as a quality representative for the department in all internal / external Audits as functional expert.
• Develops, maintains, and communicates metrics to appropriate management to help drive continuous quality and efficiency through the department.
• Coordinate the work activities within the various work teams and ensuring that adequate resources are available to meet customer expectations.
• Responsible for the release and maintenance of all associated department procedures to ensure compliance with Corporate.
• Maintains and enhances cross-functional /site team relationships.
• To build quality into all aspects of work by maintaining compliance to all quality requirements.
• Support new technologies / systems to enhance documentation systems and review process.
• Is an effective people manager resulting in a motivated high performance team and is fully motivated to achieve and demonstrate best practices in line with the department and Strategic Quality Planning (SQP) objectives.
• Provides direction and support to subordinates based on general policies and management guidance.
• Responsible for performing performance appraisals, for all reporting staff.
• Coordination of staff holidays and for ensuring sufficient cover is available to support during shut down periods.
• Responsible for ensuring the department operates within a set budget.
• Perform collection, analysis, and trending of quality indicator data in support of management review goals and objectives.
• Initiate, investigate, and assist in generation and completion of NCEPs.
• Manage functional area to support engineering, quality, R&D and VIP projects.

• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
• For those individuals that supervise others, the following statements are applicable:
• · Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• · Establishes and promotes a work environment that supports the Quality Policy and Quality System.
• · Requires in-depth understanding and application of concepts, procedures and practices within own job function; has broad experience in applying this knowledge in a variety of situations
• · Applies business practices and methods in own job function; ensures own team integration with related areas to deliver programs, services and results
• · Manages support and/or early career professionals within own job function, coordinates resources and sets short-term priorities to meet operational objectives
• · Adopts and implements functional, technical, service and/or process improvements that impact the flow of the own team(s)
• Quality System Requirements
• Job Scope and Leveling Guidelines
• Functional Knowledge
• Business Expertise
• Leadership
• Problem Solving
• · Identifies, anticipates, troubleshoots, and resolves day-to-day functional, technical, operational and service problems; may establish new techniques to ensure the team is able to meet its objectives
• · Works under general direction and is guided by company policies, guidelines and procedures
• · Makes decisions that improve the quality, efficiency and effectiveness of own team and related teams
• · Guides by using policies and procedures and cascaded goals and objectives
• · Provides input on resource planning, guidelines, processes and procedures
• · Explains information to team members, internal clients and/or peers, conveys performance expectations and handles complex sensitive issues
• · Works to establish collaborative relationships with internal and external contacts in order to achieve team objectives
• · Handles challenging issues with employees and/or customers (internal or external) using sensitivity; effectively diffuses contentious or uncomfortable situations

What We’re Looking For:

• Licenciatura in Chemical, Industrial, Electronic, Biotechnology, Electromechanical Engineering or Related Field.
• English Level required: B2+ (80% - 89%).
• Desired 5+ years of experience in similar positions
• Desired knowledge: Formal Training on statistical and quality techniques desirable, ASQ Certified, Knowledge of Six Sigma, APQP or similar tools.
• Leadership experience is a must
• Background in technical, electrical or electronic, Industrial Engineerirng or Quality Engineering is a plus

Requisition ID: 607097

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!