Clinical Specialist II - Puebla

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

At Boston Scientific, we want you to bring your unique strengths to our team. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. We believe that your diversity is our strength, and we are committed to fostering an environment where you can not only thrive but also bring your authentic self to work. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of who you are or where you come from.

About the role

Promote company products through education of current & potential customers, and implant within a defined region by providing clinical education for a variety of issues. Responsible for the day-to-day field execution.

Your responsibilities will include

• Commercial Support: Under light supervision, serve as primary resource for clinical support consisting of tackling a variety of issues relating to troubleshooting, counseling and patient follow-up for company products.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest BSC products.
• Attend unit procedures in hospital account labs and operating rooms and follow up with patients to ensure customer and patient success.
• Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Keep on developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences).
• Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.

What we are looking for in you

Required qualifications

• Bachelor’s degree required, preferably related to healthcare. Other careers are accepted as long as the candidate complies with the profile of the position.
• 1+ years relevant business experience.
• Excellent written and verbal communication skills
• Proven analytical, planning and negotiation skills, as well as strategic thinking.
• High degree of initiative and creativity with the ability to meet deadlines and work with minimal supervision
• Develops and executes an action plan for each customer.
• English (Advanced level) spoken and written. At least 80%
• Availability to travel (60%)

Preferred qualifications

• Desired Biomedical Engineering degree
• Medical device experience and/or endoscopy experience
• Experience as Clinical Specialist
• Experience with hospitals and in-office selling
• Ability to present value proposition incorporating both financial and clinical impacts
• Position based in Puebla, responsible for the territory in the Southeastern region of Mexico (Puebla, Tabasco, Tlaxcala, Chiapas, Oaxaca, Veracruz, Guerrero)

Requisition ID: 586128

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!