Field Clinical Specialist

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Field Clinical Specialist 

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

THIS ROLE IS BASED IN RIYADH 

About The Role: Field Clinical Specialist (FCS) provides field/remote clinical, technical & educational support to the urology accounts at KSA. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.

• Provides field/ remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
• Work is driven by Customer demand and pre-planned support requirements.
• Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.
• Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Supports Sales team to achieve projected sales goals and increase sales revenues.
• Develops deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responds to complex and urgent customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Provides clinical education supported with scientific evidence on product usage and customer training.
• Excellent knowledge in OR etiquette
• 90% of FCS time should be in the Accounts or in the OR with KOL & high Implanters.
• Initiate a detailed Market Segmentation & Account Mapping exercise.
• Ability to establish an action Plan by Account By Surgeon
• Actively Exploring new business opportunities

• 2-5 years of experience in urology and/or neuromodulation is required.
• Experience in supporting clinically with medical devices in an OR setting.
• Bachelor's degree
• Good English level
• Availability to travel extensively
• Clinical experience with SNM implantation is preferre

Requisition ID: 627230

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.