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Field Clinical Representative (Rhythm Management) - Bay Area, CA Job

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Date: Jun 16, 2019

Location: Santa Rosa, CA, US, 95403

Company: Boston Scientific

Primary Location: [[filter2]]
Additional Locations: (n/a)
Job Grade: 604 
Hiring Manager: Kevin E Jones
Recruiter: Katherine Jennifer Harms



Boston Scientific is a global company focused on innovative medical devices and procedures. Boston Scientific's mission is to improve the quality of patient care and the productivity of health care delivery through the development and advocacy of less-invasive medical devices and procedures.



Purpose Statement
Promotes commercially-approved company products as part of a team through education of current and potential customers, implant and patient clinic coverage within a defined region by providing clinical education and sales support in order to assist in achieving projected sales goals and increasing sales revenues within product segments. 

Key Responsibilities

  • Serves as primary resource for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
  • Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
  • Attends device implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, product presentations, participation in conferences) and assists in identifying key decision makers in order to facilitate future sales.
  • Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
  • Follows company and divisional guidelines for managing commercial inventory.
  • On-call duties may be required from time-to-time, 24 hours a day, 7 days per week.
  • In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.


Minimum Qualifications 

- 0-2 years work experience with Bachelor's degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.

- The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
- Ability to communicate clearly and effectively with all levels of the medical community including patients.
- Demonstrated ability to work as part of a highly-motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule.
- Ability to take rotational 24/7 call with a sales team involving holidays, weekends.
- A self-starter with the ability to work independently, efficiently and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals.


Desired Qualifications
- Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab.
- Medical device sales, sales support, clinical education and/or clinical research experience.


Boston Scientific is an Equal Opportunity Employer.


Posting Notes: [[filter2]]||(n/a)||Field Sales||[[mfield2]]

Nearest Major Market: Santa Rosa
Nearest Secondary Market: Petaluma

Job Segment: Clinic, Medical, Manager, Engineer, Patient Care, Healthcare, Management, Engineering