CRM Field Clinical Representative - San Jose, CA
Additional Location(s): US-CA-San Jose
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role:
At Boston Scientific, we’re advancing the future of cardiac care. As part of our Cardiac Rhythm Management (CRM) division, you’ll contribute to life-saving innovations that treat irregular heart rhythms, heart failure, and help prevent sudden cardiac arrest. Our mission is to improve patient outcomes and quality of life through less-invasive, cutting-edge therapies—including implantable cardioverter defibrillators (ICDs), insertable cardiac monitorization systems (ICMs), and cardiac resynchronization therapy (CRTs).
With nearly two decades of innovation and clinical leadership, Boston Scientific is globally recognized as a trusted leader in Cardiac Rhythm Management (CRM). Join a team committed to making a meaningful difference in the lives of patients around the world.
In this dynamic and patient-centered role, you will be a key clinical and commercial contributor—supporting our technologies through hands-on education, sales support, and expert clinical guidance. You’ll cover a defined territory, collaborating closely with hospitals and healthcare providers to ensure best-in-class outcomes and to drive the adoption of our innovative CRM solutions.
Your responsibilities will include:
- Serving as the primary clinical expert during device implants, patient follow-ups, programming, and troubleshooting
- Delivering impactful education and training to healthcare professionals on product use and clinical benefits
- Attending procedures in hospital labs and operating rooms to support optimal patient outcomes
- Building strong relationships with physicians, nurses, and key hospital staff to foster trust and drive engagement
- Resolving customer needs efficiently, collaborating cross-functionally to ensure patient and clinician satisfaction
- Managing product inventory according to company guidelines, ensuring readiness and availability
- Participating in a rotational 24/7 on-call schedule to support patients and clinicians in real time
Required qualifications:
- Minimum of a bachelor’s degree or equivalent technical work experience will be considered.
- Minimum of 0–2 years' professional work experience.
- Ability and willingness to participate in a rotating 24/7 on-call schedule, including nights, weekends, and holidays.
Preferred qualifications:
- Candidates should have proven experience in an Electrophysiology (EP) lab, cardiac device clinic, or Cardiac Catheterization (Cath) lab.
- A degree in biomedical engineering, science, mathematics, business, or nursing is preferred.
- A solid background in medical device sales, clinical education, or clinical research is required.
- Individuals must demonstrate strong initiative and accountability, with a consistent track record of achieving objectives independently and in team-based environments.
- Exceptional communication skills are essential, with the ability to clearly articulate complex therapies and technologies to diverse clinical audiences.
- A deep commitment to innovation, patient care, and cross-functional collaboration in a dynamic, fast-paced environment is expected.
Requisition ID: 619001
Minimum Salary: $0
Maximum Salary: $0
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for hourly, non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for salaried, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
Compensation for sales roles is governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).
Our organization is across Canada and has commercial representation in 140 countries.
This job involves regular collaboration with colleagues, clients, and stakeholders across Canada, the U.S., and/or internationally, making proficiency in English essential for effective communication and alignment. English is necessary for engaging with a range of documentation and maintaining effective communication if interacting with external clients or vendors.
As detailed in the job description, this job involves communicating, both verbally and in writing, with other Boston Scientific teams located across Canada, the United States and/or with our international clients and partners. International customers and partners represent an important part of our activities. Based on an evaluation, we have determined that the duties of CRM Field Clinical Representative - San Jose, CAposition require knowledge of English in addition to French (oral and written). We also determined that the English language skills already required of other employees do not permit the performance of English language skills tasks related to CRM Field Clinical Representative - San Jose, CA position.
However, in Québec, Boston Scientific limits as much as possible the number of positions for which it requires the knowledge of another language than French. Boston Scientific solely requires proficiency in English where it is necessary for the performance of an employee’s duties.
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
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Medical Lab, Clinic, Clinical Research, Biomedical Engineering, Cath Lab, Healthcare, Engineering