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Sr. Analyst, Dispute Resolution Job

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Date: Nov 19, 2020

Location: San Juan, PR, PR, 00911

Company: Boston Scientific

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Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.



<span style="font-family:"Verdana",sans-serif">Supports and/or manages the Dispute, Cash Applications, and Collection for the Health Care Industry with a primary focus in the medical insurance business segment with customer inquiries and month end closing support. Responsible for determining the root cause for disputes/deductions/denied claims, understanding the order to cash process end to end, and resolving issues that consists of unpaid invoices and deductions/short payments in a timely manner.



  • <span style="font-family:"Verdana",sans-serif">Organize, analyze, resolve disputed/deducted billing issues that impact the cash collection process Health Care Industry with a primary focus in the medical insurance business segment, credit and rebill when necessary, effectively convey via verbal or written communication summary of root cause, conclusion and resolution of billing issues that are impacting the collection process.
  • <span style="font-family:"Verdana",sans-serif">Independently set priorities, overcome challenges, and obstacles by taking responsibility to make decisions to drive goals/assignments to completion.
  • <span style="font-family:"Verdana",sans-serif">Collects and analyzes large quantities of data to identify root causes.  Provide supporting data and leads initiatives to eliminate the root causes of disputes and deductions.
  • <span style="font-family:"Verdana",sans-serif">Negotiates solutions, maintaining an assertive, yet professional manner; understands that there are different negotiation styles and adapts as the situation demands.
  • <span style="font-family:"Verdana",sans-serif">Establish strong working relationships with both internal and external stakeholders, developing a strong understanding of the intricacies of large, complex customer organizations.
  • <span style="font-family:"Verdana",sans-serif">Looks for continuous improvement opportunities and sets leading example for other team members
  • <span style="font-family:"Verdana",sans-serif">Support internal and external audits gathering data as needed.
  • <span style="font-family:"Verdana",sans-serif">Adhere to all financial and internal controls.



<span style="font-family:"Verdana",sans-serif">Professional <span style="font-family:"Verdana",sans-serif">with bachelor’s degree; <span style="font-family:"Verdana",sans-serif">8+ years of office experience working with <span style="font-family:"Verdana",sans-serif">Health Care Industry with a primary focus in the medical insurance business segment<span style="font-family:"Verdana",sans-serif"> billing, collections or finance role.  Preferred qualifications are collections, billing, contracts or dispute resolution.  Proven successful collaboration working with cross-functional teams, strong communications skills (written and verbal).  Financial acumen and analysis required.  Will need to be organized with ability to prioritize and multi-task.  Time management and critical thinking skills a must. 


<span style="font-family:"Verdana",sans-serif">Fully Bilingual (English/Spanish)


About us

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.


Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran


Requisition ID: 470060


Job Segment: Medical, Medical Technology, Healthcare, Bilingual