Supply Chain Senior Manager - Puerto Rico and the Caribbean
San Juan, PR, US, 00911
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Job Title: Senior Manager, Supply Chain – Puerto Rico & Caribbean
Location: Puerto Rico
Position Summary:
Boston Scientific is seeking a high-performing Senior Manager, Supply Chain to lead and transform operations across Puerto Rico and the Caribbean. This leader will be responsible for delivering operational excellence while aligning site-level execution with regional strategies and global supply chain objectives. The ideal candidate will be a proactive, accountable, and strategic thinker with a passion for results, quality, and customer impact.
Key Responsibilities:
1. Strategic Leadership & Execution
- Lead the regional supply chain strategy and ensure alignment with LATAM and global operational objectives (e.g., inventory optimization, field efficiency, and customer satisfaction).
- Translate global transformation goals—including automation, digitalization, and ESG commitments—into localized, executable action plans.
- Deliver operational plans that directly contribute to 2025 commercial strategy, customer service excellence, and profitability targets.
2. Proactive Operational Management
- Build and enforce structured action plans with defined milestones, KPIs, and accountability checks.
- Identify and mitigate risks through robust planning and prevention protocols.
- Drive performance in inventory accuracy, order fulfillment, PAR level compliance, and customer complaint resolution.
3. Regional and Global Alignment
- Act as the local supply chain voice in SC forums, ensuring alignment with global supply chain initiatives and reporting requirements.
- Represent Puerto Rico in Regional meetings, SIOP cycles, and planning sessions—ensuring visibility, engagement, and compliance.
- Collaborate with global supply chain, quality, and IT to integrate and localize tools like Computer Vision and AI/GenAI initiatives.
4. Communication & Stakeholder Engagement
- Lead cross-functional communications, proactively engaging with Commercial, Finance and Quality.
- Build strong internal stakeholder trust by maintaining consistency, clarity, and responsiveness.
- Ensure robust handover plans during PTO or absence to protect service continuity.
5. People Leadership & Team Empowerment
- Empower and develop the team with coaching, real-time feedback, and a results-driven mindset.
- Be present, visible, and directly involved in coaching, decision-making, and escalation handling.
- Create a culture of accountability, urgency, and continuous improvement across all levels.
6. Performance Measurement & Continuous Improvement
- Develop and implement a metrics-driven management system to track supply chain, financial, and service-level performance.
- Conduct regular performance reviews and implement Lean/Six Sigma tools to eliminate inefficiencies and reduce risk.
- Drive continuous improvement to meet both short-term service level targets and long-term transformation goals.
7. Digital & Data-Driven Supply Chain
- Ensure full adoption and optimization of tools such as Power BI and Tableau.
- Own the integrity, consistency, and timeliness of all supply chain reporting and dashboards.
- Build predictive capability through advanced analytics to support planning, risk management, and stakeholder confidence.
Required Qualifications:
- Bachelor’s degree in Supply Chain, Engineering, Business, or related field; Master’s or MBA preferred.
- 8+ years of experience in regional or international supply chain leadership, preferably in medical devices or pharmaceuticals.
- Fluent in English and Spanish; strong cross-cultural communication skills.
- Deep experience with ERP (SAP preferred), data platforms (Power BI/Tableau), and project leadership in regulated industries.
Preferred Competencies:
- Six Sigma, Lean, or APICS certification.
- Experience in leading under corrective action or performance turnaround scenarios.
- Knowledge of LATAM supply chain regulations, trade laws, and operational constraints.
- Familiarity with global supply chain transformation trends (digital supply chain, ESG, advanced planning systems).
Success in This Role Will Be Measured By:
- On-time execution of key initiatives tied to 2025 commercial strategy, PAR-level governance, and supply chain transformation goals.
- Tangible improvements in metrics such as inventory accuracy, backorder rates, and customer satisfaction.
- Increased visibility and influence of the Puerto Rico team in regional and global supply chain strategies.
- Strengthened team performance, accountability, and engagement through decisive, transparent leadership.
Requisition ID: 606091
The anticipated annualized base amount or range for this full time position will be $[[130K]] to $[[181K]], plus variable compensation governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
Nearest Major Market: Puerto Rico
Nearest Secondary Market: San Juan
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Supply Chain, Supply Chain Manager, Lean Six Sigma, Six Sigma, Supply, Operations, Management