Customer Relationship Inventory Management - Chile

Additional Locations: Chile-Santiago

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role

The Customer Relationship Inventory Management role is responsible for managing inventory operations at customer sites, ensuring inventory accuracy, product availability, and a high level of customer service. This is a 100% field-based role with direct interaction with customers and close coordination with internal teams.

Key responsibilities include inventory counting and reconciliation, monitoring inventory levels, coordinating product deliveries and excess inventory returns, and managing consumption and purchase order follow-up. The role will also address operational issues related to deliveries, invoicing, and product supply, while supporting inventory performance and commercial execution.

The position requires a strong focus on customer service, inventory management, operational execution, and service levels, ensuring that customer needs are addressed efficiently and inventory processes are executed accurately.

Required Qualifications

• Experience or knowledge in inventory management, order management, logistics, supply chain, customer service, or related operational functions.
• Ability to perform inventory counts, reconciliations, and monitor inventory levels.
• Ability to coordinate product deliveries, inventory returns, consumption, and purchase order follow-up.
• Strong customer service orientation and ability to build effective relationships with customers and internal stakeholders.
• Ability to identify, follow up on, and resolve operational issues related to deliveries, invoicing, inventory, and product availability.
• Proficiency in SAP and Microsoft Excel.
• Strong organizational skills, attention to detail, and ability to manage multiple operational priorities.
• Availability to work in a 100% field-based position, with regular presence at customer sites.

Preferred Qualifications

• Previous experience working directly with customers in a field-based or customer-facing operational role.
• Experience in inventory operations, logistics, supply chain, order management, or commercial operations.
• Experience using Salesforce or similar CRM platforms.
• Experience working with inventory and service-level KPIs and supporting performance reviews.
• Strong problem-solving skills and a proactive approach to operational execution and customer needs.

Requisition ID: 633321

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.