Program Manager, PMO APAC

As a Program Manager APAC, you will play a pivotal role in overseeing and driving complex end-to-end programs for Boston Scientific Asia Pacific. This multifaceted position requires a strategic thinker with excellent organizational, planning, influencing, and communication skills. The primary focus of this role is to ensure the successful execution of programs from initiation to completion, with a specific emphasis on change management to facilitate organizational adaptation.

Key Responsibilities

Project Management

• Lead the planning, execution, and closure of end-to-end programs, driving to meet timelines and overall program objectives.

• Work closely with stakeholders to develop sound businesses case for decision including project objectives, deliverables and success criteria.

• Develop comprehensive project plans, including scope, timelines, stakeholder analysis, communication and resource requirements.

• Identify and mitigating potential risks, maintaining a risk and issues register and implement corrective actions as needed.

• Evaluate and ensure user readiness, track and report issues, define and measure success metrics and monitor change progress.

• Define training and performance support schedule and manage the design and delivery of training programs by project subject matter experts / process specialists.

• Monitor program progress through to stakeholder adoption, business handover and project closure.

Stakeholder Management

• Engage stakeholders at all levels to create awareness, build commitment, ensuring clear communication and understanding of program goals and drive a positive attitude toward change.

• Act as the primary point of contact for stakeholders, providing regular updates on status, risks, and issues.

• Foster effective communication and collaboration among project team members and stakeholders.

• Collaborate with country/function teams, and other relevant stakeholders to ensure effective change communication and training programs.

• Define overall stakeholder engagement and communication plans, including the design, development, and key communication materials.

• Cultivate strong relationships with key stakeholders, both internal and external, to ensure alignment and support for project objectives.

Resource Management

• Ensure that project team members, change champions and change ambassadors have the necessary tools, training, and support to perform their roles effectively.

Budget Management

• Manage project budgets, ensuring that projects are delivered within financial constraints.

• Track project expenses and report on budgetary status regularly.

Quality Assurance

• Adhere to the BSC project management standards, using established methodologies and tools to define the business case, objectives, scope, roles & responsibilities.

• Participate in regular reviews to ensure compliance with established standards.

Continuous Improvement

• Identify opportunities for process improvement within the PMO and the broader organization.

• Lead and contribute to VIPs in the PMO and the broader organization.

Reporting and Documentation

• Prepare regular status reports for key stakeholders and Portfolio managers, providing insights into program performance and highlighting achievements, risks and challenges.

• Maintain comprehensive documentation of program plans, processes, and outcomes.

Qualification & Experience

Functional Excellence in Project Management

• Strong and up to date competence in Project Management skills, demonstrating use of knowledge and experience to successfully achieve program and organizational goals and objectives.

Adaptability

• Responds resourcefully, flexibly, and positively when faced with new challenges, transitions, and demands. Willingly and effectively deals with the stress and complexities of various situations. Moves forward productively and optimistically under conditions of change and uncertainty.

Influence

• Influences and motivates others over whom they have no direct control or authority. Wins support and acceptance for proposed changes and ideas through careful consideration of stakeholders’ needs and interests, through strategic relationships and through persuasive communications.

Collaboration

• Models and promotes collaboration and works effectively with others across the organization to achieve goals. Demonstrates proficient cross company communication, cultural sensitivity, and partnership in interactions with others. Involves others in decisions and plans and credits them for their contributions and accomplishments.

Relationship Building

• Establishes and maintains strong relationships internally and externally. Relates well to management, colleagues, peers, and direct reports. Champions a culture of respect, diversity, and inclusion. Earns the respect and trust of others through effective interpersonal skills, integrity and authenticity.

Self-Development

• Continuously seeks to develop skills, knowledge and behaviors that lead to increased performance.