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Preventive Maintenance Specialist Job

Remote Eligible:  Hybrid
Onsite Locations(s): 

St. Paul, MN, US

Additional Locations:  N/A

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:
This is a great time to join Boston Scientific and make a difference in patients' lives, every day.  We are 25,000 colleagues strong, with an impressive portfolio of 13,000 products.  Our Global team supports equipment from 5 different Boston Scientific divisions including such exciting products as intravascular ultrasound imaging systems and electrophysiology mapping and ablation systems for diagnosing and treating cardiac arrhythmias. Our team is growing as we continually invest in R&D for these businesses and are bringing new products and services to market.

You're Responsibilities Include:

  •  Manage preventive maintenance service programs, including but not limited to the support of new product launches, equipment evaluations, and SRAI programs (Sales Rep Assigned Inventory). 
  • Support business processes by gathering information, analyzing requirements, and defining and documenting problems related to Service Support and Technical Assistance Center processes.
  • Responsible for corrective actions driving long-term improvements in Service Support and Technical Assistance Center processes.
  • Facilitate discussions and attend pre-launch meetings with Service Development, Technical Support, Manufacturing, Marketing, QA, Sales and Inventory to ensure adequate preparation, communication and adherence to launch plans.
  • Support Inside Sales, Technical Assistance Center, and Service Support team members addressing program specific customer-related issues.
  • Work with Field Service, Field Sales and external customers to facilitate timely completion of service.
  • Obtain accurate Purchase Orders from customers and communicate effectively with the Billing Team to support on-time processing.
  • Provide guidance and training to team members on the implementation of short and long-term system improvements.
  • Support marketing strategy by implementing appropriate internal business processes and assist in the updating of documentation, and training/communication of the processes with stakeholders.
  • Manage end-to-end Preventive Maintenance processes, including maintaining Service Records in the Global Service Management System (SalesForce/ServiceMax). 


Required Qualifications:

  • Minimum of an Associates degree or comparable experience and education
  • Minimum of 2 years related experience


Preferred Qualifications:

  • Bachelors degree preferred
  • Medical device experience preferred
  • Experience managing/coordinating small projects
  • Salesforce experience or other resource planning system experience preferred
  • SAP experience preferred


Requisition ID: 516977


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Nearest Major Market: Minneapolis

Job Segment: Maintenance, Medical, ERP, Medical Technologist, SAP, Manufacturing, Healthcare, Technology

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