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Clinical Specialist- Casual/On Call Position Job

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Date: Nov 9, 2021

Location: Toronto, ON, Canada

Company: Boston Scientific

Additional Locations: Canada-ON-Toronto; Canada-ON-Mississauga

 

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Boston Scientific Ltd. is required to and will comply with certain provisions contained in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and Part III-Employment Standards of the Integrated Accessibility Standards Regulation made under the AODA.

 

Purpose 

  • Casual, on call, Clinical Specialist position to promote company products through education of current & potential customers and implant within a defined region by providing clinical education for variety of issues. Responsible for the day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers.

 Requirements 

  • University degree or college diploma, preferably in life sciences or related
  • Hospital or healthcare experience in a clinical setting
  • Experience in cardiac sciences
  • Demonstrated ability to learn complex medical concepts and procedures
  • Willingness to travel

 Responsibilities

 Commercial Support: Under general supervision, serve as primary resource for clinical support consisting of tackling variety of issues relating to troubleshooting, programming, and patient follow-up for company products.

  • Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest BSC products.
  • Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
  • Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
  • Keep on developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences).
  • Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
  • Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
  • Providing intial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
  • Providing intial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
  • On-call duties may be required 24 hours a day, 7 days per week.

 Job Scope and Leveling Guidelines

  • Knowledge: A developing professional. Working knowledge and application of business and technical concepts, procedures and practices. General knowledge of industry practices, techniques, and standards. General understanding of business unit/group function. Exercises judgment when interpreting company policies and procedures to resolve a variety of issues.
  • Problem Solving: Develops solutions to a variety of problems of moderate scope and complexity where analysis of situations or data requires a review of identifiable factors. Exercises judgment to determine appropriate action. Has knowledge of alternatives and an understanding of their impact on the business or technological environment.
  • Planning and Organization: Plans, organizes, and prioritizes own daily work routine to meet established schedule.
  • Discretion/Latitude; Supervision Received; Decision Making: Works under general direction regarding the progress of projects and special assignments. May seek guidance in resolving problems, interpretating established policies, procedures and practices. Work is reviewed for of ...

 

Requisition ID: 511495

 

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

 

Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

 


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