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Structural Heart Senior Clinical Specialist

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Field Based
Onsite Location(s): 

Toronto, ON, CA

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

 

 

Purpose

 Core objective of this Structural Heart sales role is to support the Divisional Manager in achieving the goals and objectives of the Division they represent. To aid the achievement of customer satisfaction and business growth through focused business planning.

 

Requirements

 Must possess a university degree- (BSc or equivalent) or MBA preferred

  • Minimum of 10 years of medical device experience as a clinical support and/or sales person
  • 5 years hands on experience supporting TAVR implants
  • 5 years hands on experience supporting Left Atrial Appendage Closure implants
  • Knowledge reading and interpreting CT images; ECHO is preferred
  • Track record outstanding clinical support that drives excellence in the field.
  • Strong business acumen and strategic problem-solving skills
  • Ability to travel Canada wide

 Responsibilities

 Commercial Support: Under general direction, serve as primary resource for clinical support consisting of tackling a wide range of issues relating to troubleshooting, programming, and patient follow-up for company products.

  • Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
  • Perform clinical and library research and participate in case reviews and clinical observation by working with physicians and hospital lab staff.
  • Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
  • Meet with existing and potential clients to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
  • Develop business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
  • Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
  • Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
  • Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
  • Providing intial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.
  • On-call duties may be required 24 hours a day, 7 days per week.

 Management Requirements

 Not applicable.

 Job Scope and Leveling Guidelines

 

  • Knowledge: A seasoned, experienced professional with a complete understanding and wide application of principle, theories, and concepts in the field. Applies a full understanding of area of specialization to resolve a wide range of issues in creative ways. General knowledge of other related disciplines, business unit function and cross group dependencies/relationships. This job is the fully-qualified career-oriented position.
  • Problem Solving: Develops solutions to a variety of complex problems of diverse scope and complexity where analysis of data requires evaluation of identifiable factors. Exercises authority and judgment within generally defined practices and policies in methods ...

AODA

Boston Scientific Ltd. is required to and will comply with certain provisions contained in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and Part III-Employment Standards of the Integrated Accessibility Standards Regulation made under the AODA.  BSL is committed to accommodation as required.


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