Share this Job

Patient Education Manager I Job

Apply now »
Apply now

Apply for Job

Date: May 22, 2021

Location: Valencia, CA, US, 91355

Company: Boston Scientific

Additional Locations:


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.



About the role:

The Patient Education Manager will manage a team within the Patient Education business focused on identifying, educating, nurturing, and transitioning patients to the field through an omni-channel approach.  You will coach and develop staff for future advancement, monitor key performance indicators, and make recommendations for improvements in the future. What makes Boston Scientific Neuromodulation so special? Boston Scientific's Neuromodulation business is the recognized leading innovator of microelectronic technologies that modulate neural activity to treat chronic disabling disorders, including spinal cord stimulation for the treatment of chronic pain and deep brain stimulation for Parkinson’s disease, essential tremor and dystonia.  Today, we are developing breakthrough technologies and new indications to help those suffering from neurological disorders, including migraine headaches and depression, among others.  Join a dynamic global organization that is fueled by the diversity and best in class talent of its entire workforce. 
Your responsibilities will include:

  • Coach and develop team within Patient Education (Inside Sales).  
  • Drive execution of immediate and mid-term goals by team, provide input into future incentive plans, and monitor performance metrics to assure effective processes.  
  • Implement training plan developed by Sales Training to develop training programs for new initiatives, products, and Inside Sales functions.  Develop staff for possible promotions into field sales. 
  • Interpret and execute operating procedures and policies that affect subordinates.
  • Ensure that operations within span of control are carried out within established budget.
  • Responsible for creating department schedule to cover operating hours.
  • Responsible for managing small to moderate projects within the Patient Education team including the project schedule, scope, costs, and resources.  May also participate periodically in cross-functional projects.
  • Execute on cross-functional initiatives such as new product launches, customer Digital Health Apps, digital campaigns, product evaluations, and other similar initiatives.
  • Execute on senior management’s strategic direction.  Provide periodic status updates on progress of team to specific goals and initiatives.
  • Coordinate & support Sales Leadership and field sales personnel to meet directly with customers, sell Patient Education programs, and meet sales quotas where applicable.  

What we’re looking for in you:
Minimum Qualifications

  • BA/BS degree.
  • At least 5 years of business experience.
  • Minimum of two years direct supervisory experience in Inside Sales or Virtual Sales in a high-volume setting.
  • Ability to interact with various levels of leadership and stakeholders (from sales associates to business leadership) on a variety of tasks.
  • Ability to work independently, as well as part of a team.
  • Ability to influence without authority.
  • Proficiency in data manipulation and data management.
  • Excellent written and verbal communication skills.

Preferred Qualifications

  • Experience with Salesforce.com.
  • Training and/or experience in marketing and/or sales.
  • Experience in medical device or HighTech industries.


Requisition ID: 476835


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Nearest Major Market: Los Angeles

Job Segment: Neurology, Medical, Manager, Marketing Manager, Medical Device, Healthcare, Management, Marketing