Flex Clinical Specialist II - EP/CRM (Western Canada)

Additional Locations: Canada-BC-Vancouver; Canada-AB-Calgary; Canada-AB-Edmonton; Canada-MB-Manitoba; Canada-SK-Regina; Canada-SK-Saskatoon

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role

This is an exciting time to join our Cardiology team as we launch new and innovative products to the Electrophysiology (EP) market - one of the fastest-growing areas in med tech. Boston Scientific has an array of products and therapies to treat patients with atrial fibrillation (AFib) and heart rhythm disorders. Currently, we offer technologies such as 3D Mapping and Navigation systems, Pulsed Field Ablation, implantable pacemaker and defibrillator cardiac devices, and Intracardiac Access Sheaths for diagnosing and treating heart rhythm disorders.

Please note that this is not a full-time position. Working hours will vary based on business needs.

The EP/CRM Clinical Specialist II will provide expert clinical product and technical assistance and training to physicians, EP Lab staff, and sales representatives on the effective and safe use of the Boston Scientific FARAPULSE ablation system and implantable cardiac devices during patient procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

Your responsibilities will include:

• Will be required to maintain advanced clinical knowledge of EP diagnostic and ablation technologies, EP mapping and recording systems.
• Attends procedures in cardiac CV/EP labs of hospital accounts for clinical support and development efforts of BSC AF Solutions products including the Boston Scientific FARAPULE Pulsed Field Ablation System and cardiac rhythm devices.
• Commercial Support: Under general direction, serve as primary resource for clinical support consisting of tackling a wide range of issues relating to troubleshooting, programming, and patient follow-up for company products.
• Attend implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
• Educates customers on the merits and proper clinical usage of AF Solutions and Cardiac Rhythm Management products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
• Meets with existing and potential customers (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how company products can help them to achieve their goals.  Weekly travel is part of this role.
• Develops relationships with hospital personnel at all levels including staff, physicians, and administrators (e.g. through casual conversation, meetings, participation in creating conferences) to make new contacts in other departments within hospital and to identify key decision makers to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Coordinates territory and other BSC sales management and representatives’ efforts to build strategic partnerships that will further area and organizational and business objectives.
• Develops relationships with key referring physicians, external fellows, NEPIs, other key physicians to promote market development and growth.
• Provide timely updates on the outcomes of implant & patient clinic support, client meetings, including any feedback or action items. Ensure that relevant information is shared with the team to facilitate collaboration and alignment.
• Implant and patient support may be required outside regular weekly business hours.
• Other duties as required.

Required qualifications:

• Bachelor’s degree or heathcare diploma (or equivalent experience)
• BCIT Advanced Certificate in Cardiac Sciences Program with a focus on: Electrophysiology Technology (EP) and/or Cardiac Rhythm Device Technology (CRD) or equivalent is required
• 1+ years CRM experience, in particular supporting ICD and Pacemaker implants, or 5+ years in medical device sales, clinical electrophysiology or equivalent education and experience
• Must demonstrate a technical aptitude, and ability to discuss and explain complex technical product information
• Ability to travel throughout Western Canada
• Candidate has a vehicle for travel to hospital sites within their home territory

Preferred qualifications:

• NASPE/IBHRE CEPS certification
• Work experience in Atrial Fibrillation/Cardiac Mapping
• Diploma in Cardiovascular Technology 

Requisition ID: 620825

The anticipated hourly pay range for this position working at this location will be from $80-$100/hour. BSC considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. Actual compensation may be otherwise adjusted if the position is filled outside of the intended geographic location. 

Compensation for hourly, non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for salaried, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

Compensation for sales roles is governed by Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives).

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!