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Business Process Administrator preferred languages English and French Job

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Date: Dec 22, 2020

Location: Warsaw, MZ, PL

Company: Boston Scientific


Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth


At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.


Business Process Administrator preferred languages English and French

(workplace: Warsaw)


Great opportunity to work as a part of our newly created Business Support Central Team. This role will be responsible for primary focus in providing complex administrative support for individuals and/or department while continuously looking for improvement opportunities (. Works under limited supervision with general instructions given on new assignments and assists by deliver to business and cross-divisional partnering best practices & process sharing



  • Handling internal processes for Business organization, Sales and other internal/external stakeholders as part of the Central team responsibilities
  • Support for Sales Teams related with Internal Documents:  management, preparation & coordination according to BSC policies and regulations
  • Maintains both manual and automated records, collects and compiles sensitive and confidential statistics and prepares reports and analysis if needed
  • Serves as a point of contact for Internal customers. Obtaining or providing information on matters of moderate importance to the organization and may be of a sensitive nature
  • Follow-up cases to resolution
  • Answers complex functional questions that may require additional research and follow-up
  • Anticipates and coordinates projects/assignments, organizes own schedules, and that of others, to meet deadlines. May gather and prepare data in preparation of upcoming meetings & projects
  • Identifies, can assess and implement process improvement opportunities using Lean Business Process tools and techniques. Able to perform data gathering and root cause analysis
  • Assists in problem resolution as needed to ensure that internal and external customers receive best in class service in the most efficient way with usage of process improvements techniques (Lean)
  • Performs other general administrative duties that may include photocopying, coordinating meetings/appointments, , arranging travel, preparing and/or sorting mail



  • Experience in a similar role in Shared Services/BPO or in administrative department is preferred
  • Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner; provides guidance to peers as necessary regarding proprietary information
  • Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific. Lean Business process practical experience – knowledge of tools and techniques preferred (Lean six sigma certification would be a benefit) 
  • Very good organizational administrative skills and attention to details
  • Able to work independently and think critically
  • Adaptable and proactive
  • Focus on the quality of service delivery and continuous improvement
  • Looks outside the box for solutions, improvements, finding new best practices and implementing them
  • Analytical and problem-solving skills
  • Team player and self-motivated
  • Good knowledge of Excel
  • Fluent English  and French preferred


We offer

  • Private health care in Lux Med (VIP package)
  • Multisport card
  • Life insurance
  • Languages courses in the office
  • Possibility to grow your career in a newly created organization within International company
  • Internal events & charity actions

If you are interested in this position and meet the requirements, please apply, enclosing your CV

in English



Please add the following clause: "I agree to the processing of my personal data included in the job offer for the purposes of the recruitment process in accordance with the Act from August 27, 1997 Dz. U. of 2002, No. 101, item 923 with changes."

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