Credit & Collection Supervisor

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Role Overview: As a Credit & Collection Supervisor, you will play a crucial role in managing and optimizing our credit and collection operations. You will lead a dedicated team responsible for overseeing customer credit lines, collecting outstanding debts, and ensuring strict adherence to company credit policies and procedures. The ideal candidate will possess a strong background in credit and collection processes, exceptional leadership skills, and a proven track record of driving results in a dynamic environment.

Key Responsibilities:

• Team Leadership: Supervise and mentor a team of credit and collection specialists, providing guidance, support, and constructive feedback to ensure high performance and professional growth.
• Credit Management: Oversee the credit approval process for new and existing customers, reviewing credit applications, assessing credit risk, and establishing credit limits in line with company policies.
• Collections: Manage the collection of outstanding debts, including monitoring overdue accounts, contacting customers to arrange payments, and negotiating payment plans to resolve delinquent accounts.
• Dispute Resolution: Lead efforts to resolve customer disputes related to billing or payment issues, collaborating with internal departments and external customers to achieve timely and satisfactory resolutions.
• Reporting and Analysis: Generate regular reports on accounts receivable aging, collection activities, and credit risk exposure, analyzing trends and identifying areas for improvement.
• Process Improvement: Continuously evaluate credit and collection processes and systems, identifying opportunities to streamline operations, enhance efficiency, and improve customer satisfaction.
• Compliance: Ensure compliance with all relevant regulations and internal controls governing credit and collection activities, maintaining accurate records and documentation as required.

Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• 3+ years of experience in credit and collections, with at least 1 year in a supervisory or leadership role.
• Strong understanding of credit risk assessment, accounts receivable management, and collection techniques.
• Excellent communication skills, with the ability to effectively interact with customers, internal stakeholders, and senior management.
• Proven leadership abilities, with a track record of building and motivating high-performing teams.
• Analytical mindset, with the ability to interpret financial data and make data-driven decisions.
• Proficiency in Microsoft Office suite, particularly Excel, and experience with credit and collection software systems.

What We Offer:

• Hybrid working mode
• An international, innovative environment with highly innovative products
• A diverse culture focused on personal development and continuous improvement
• Well-designed and effective training plans
• Career opportunities including mentoring, coaching, and stretch assignments, with strong international exposure
• Private health care in Lux Med (VIP package)
• Multisport card/Sport and Culture Card
• Lunch card
• Life insurance
• Language courses
• Employee Assistance Program
• Employee Stock Purchase Plan (ESPP)
• Internal events and charity actions

Requisition ID: 601814

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!