Customer Care Intern- Warsaw

Work mode:

Onsite Location(s):

Warsaw, MZ, PL

Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work

About the Role:

Customer Care Intern will work closely with our Customer Care Team supporting EMEA countries in providing the best service to serve our patients. He/she will use SAP and Salesforce on daily basis to perform different tasks to fulfil orders and queries from our stakeholders. Customer Care Intern’s role is a vital part of our international collaboration and EMEA sales organization.

KEY RESPONSABILITIES

Working closely with the team supporting local Customer Care businesses

Daily use of Salesforce to register all incoming emails/requests from customers and sales representatives

Performing transactions in SAP

Sending invoices to customers

Managing returns of products

Creating delivery notes

Processing credit notes

Other tasks related to Customer Care support

PROFILE REQUIREMENTS

Enthusiastic students on bachelor or master level

Attentive to details (accurate) is a must

Polish native with excellent English oral and written communication skills is a must (Minimum B2).

Strong ability to create and maintain relationships.

Ability to work independently and as part of a team

Good time management

Willingness to learn and adapt to new tasks

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.