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Customer Service Specialist with Czech

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Hybrid
Onsite Location(s): 

Warsaw, PL

Hiring Manager: Marta Izabela Pawlowska
Recruiter: Katarzyna Soltysiak

There's never been a better time to be a part of Boston Scientific. This is an exciting moment: when our legacy of industry leadership intersects with the promise of a brilliant future. Today, we're 32,000 colleagues strong, with an impressive portfolio of 13,000 products. We’re at the forefront of the medical device industry – leading, evolving and transforming it into bolder and more amazing territories. Our principles power our performance, and together, we turn our shared vision into value.
For our patients and our employees.

 

Customer Service Specialist with Czech  
 

 

Your Responsibilities will include:

 

  • Order management – Perform different transactions in SAP  related to order booking,  billing etc.
  • Invoices and credit memos – Create and send documents to customers manually and using special IT platform.
  • Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request.
  • Returns management and upgrades of devices.
  • Handle service complaints from customers and/or sales representatives.
  • Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests  from customers and sales .
  • Perform different analysis and maintenance of databases for customers.
  • Act effectively to resolve various issues in cooperation with supervisor/ coordinator   and other team members if required

 

What are we looking for in you?

 

  • Language need: Czech, English and Polish
  • SAP, Salesforce, or Esker experience nice to have
  • Flexible and open minded
  • Has standard computer skills (including MS Office)
  • IT literate and a fast learner and  has the ability to work under pressure
  • Likes to work both independently and in a team

 

What we can offer to you:

 

  • Hybrid working mode
  • Working in an international environment
  • Fast Growing and innovative environment
  • Language courses
  • Free and confidential counselling support/program (Psychological, Financial, Legal)
  • Parential leave Policy
  • Medical Care (VIP Package)
  • Life insurance

 

Learn more about our benefits here => Poland

 

A career with Boston Scientific is more than just a job. Join us and see what we mean. To grow our business, we make growing our people a top priority. 

 

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

 

Requisition ID: 545901

 

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

 

Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

 

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.


Job Segment: Medical Device, CRM, ERP, SAP, Customer Service, Healthcare, Technology

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