Associate Manager Process Development

Job Purpose:

The EPD Associate Process Engineering Manager provides leadership and operational oversight for a team responsible for designing, developing, documenting, validating, and sustaining custom automated electrical test equipment. This role ensures seamless integration of new product development (NPD) projects into production by managing priorities, coordinating resources, and fostering cross-functional collaboration. The Associate Manager applies deep technical knowledge and business expertise to drive process improvements, resolve complex issues, and deliver high-quality, efficient solutions aligned with organizational goals.

Key Responsibilities:

Leadership & Team Management

• • Manage and support a team of engineers and early-career professionals within the electrical test process development function.
  • Set short-term priorities, allocate resources, and ensure team alignment with project objectives.
  • Provide guidance, coaching, and performance feedback to team members.

Technical & Process Development

• • Oversee the design and development of custom automated electrical test equipment for new product introductions.
  • Ensure accurate and comprehensive process documentation, including test specifications, validation protocols, and standard operating procedures.
  • Lead equipment hardware and software qualification activities to meet regulatory and quality standards.

Continuous Improvement & Problem Solving

• • Identify, anticipate, and resolve technical and operational challenges using innovative approaches.
  • Implement functional, technical, and process improvements that enhance efficiency and reliability.
  • Drive root cause analysis and corrective actions for test system issues.

Cross-Functional Collaboration

• • Act as a key liaison between engineering, manufacturing, quality, and supply chain teams to ensure smooth integration of NPD projects.
  • Communicate effectively with internal stakeholders and external partners to align objectives and resolve issues.

Impact & Decision-Making

• • Make decisions that improve the quality, efficiency, and effectiveness of electrical test processes.
  • Provide input on resource planning, guidelines, and process development strategies.

Education & Experience:

• Hons bachelor’s degree in Engineering (Electrical, Mechanical, or related discipline) or equivalent experience.
• 6+ years of experience in a regulated industry in test system development, ideally with a mix of hardware and software engineering.
• Prior people-leadership experience, such as direct supervision, team coordination, or leading engineers/technicians in project or functional settings.
• Proven track record in leading system development and successful integration of test platforms into production.
• Proven ability to manage teams and coordinate complex projects.
• Strong knowledge of automated test equipment design, validation, and sustaining processes.
• Excellent problem-solving skills with the ability to anticipate and address technical challenges.

• Strong written and verbal communication skills; experience presenting to technical and non-technical stakeholders.
• Demonstrated leadership in mentoring, technical reviews, and driving continuous improvement initiatives.
• Effective communication and collaboration skills for working with cross-functional teams and external partners.

Competencies:

General Profile:

• Provides management and operational oversight for support and/or professional staff; sets priorities and coordinates work to meet objectives.
• Responsible for end results of the team and provides input on planning, guidelines, and processes.

Functional Knowledge:

• Requires in-depth understanding and application of concepts, procedures, and practices within electrical test process development.
• Applies broad experience to diverse situations, including design, validation, and sustaining of automated test equipment.

Business Expertise:

• Applies business practices and methods to ensure team integration with related functions and alignment with organisational goals.

Leadership:

• Manages support and early-career professionals, coordinates resources, and implements functional, technical, and process improvements that impact team performance.

Problem Solving:

• Identifies, anticipates, and resolves day-to-day technical and operational issues; applies innovative techniques to meet objectives.

Impact:

• Makes decisions that improve quality, efficiency, and effectiveness of electrical test processes; provides input on planning and objectives.

Interactions & Communications:

• Explains technical and process information clearly to team members, internal clients, and external partners; fosters collaboration and resolves issues with sensitivity and professionalism.