Associate Quality Manager

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Advancing possibilities for a brighter tomorrow

This position is for a 23 month contract

Purpose Statement

Leads team of Quality Engineers and Quality Engineering activities that directly or indirectly support production operations and new product introduction. Develops, establishes and maintains quality methodologies, systems, and practices which meet BSC, customer, and regulatory requirements. Ensures implementation of assurances, process controls, and CAPA systems designed to meet and exceed internal and external requirements.

Key Responsibilities 

• Lead team of Quality Engineers to provide direction, coaching, and mentoring and provide guidance on daily work priorities and sequence of activities in area of responsibility.
• Is an effective people manager resulting in a motivated high performing team and is fully motivated to achieve and demonstrate best practices in line with departmental and Strategic Quality objectives.
• Responsible for performing performance appraisals, for all reporting staff.
• Co-ordination of staff holidays and for ensuring sufficient cover is available to support manufacturing during shut down periods.
• Responsible for ensuring the department operates within in a set budget.
• Mentor for technical guidance in identifying and resolving quality issues using six sigma, lean, mistake proofing, and related tools/techniques.
• Ensures  all  direct reports are aware of their commitment to patient safety and product quality, are current with their training requirements and that they understand and comply with all other regulations governing their work.
• Understands, Maintains and implements quality engineering systems and practices to meet BSC, customer and regulatory requirements.
• Serves as a quality representative for the department in all internal / external Audits as functional expert.
• Develops, maintains, and communicates metrics to drive continuous quality and efficiency through the department.
• Leads and participates in customer complaint investigations.
• Provides project direction, coaching, and mentoring for engineering and technical team personnel as appropriate.
• Investigates, identifies, and implements best-in-class Quality Engineering practices.
• Applies effective, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
• Focuses on continuous improvement by championing value improvement projects (VIP).
• Lead audit back room and provide front room support for External audits and ensure that the Production unit is audit ready at all times.  
• Coordinate and conducts technical investigation and documentation of non-conforming events and trends, and develop technical investigation plans using eCAPA and BSC Engineering Essentials. 

Education & Experience 

• Honours Bachelor’s degree in Engineering, Science, or related field.
• Minimum 5 years of related work experience in a Quality Engineering role within medical device manufacturing including minimum 2 years’ experience as a people leader.
• Proven experience leading cross-functional teams and managing complex quality issues.
• Strong analytical, communication, and project management skills
• Ability to work independently; organized and self-driven.
• A strong communicator (written and verbal) who can effectively organize, present and explains data/ information with all internal & external stakeholders.
• Demonstrated understanding of QSR and ISO standard requirements for medical devices.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

To search and apply for open positions, visit: https://bostonscientific.eightfold.ai/careers

At Boston Scientific, we recognise that nurturing a diverse and inclusive workplace helps us be more innovative. It is essential in advancing science for life and improving patient health. We stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.  Boston Scientific is committed to providing reasonable accommodations for applicants and employees with a disability. Should you require a reasonable accommodation during the recruitment process, please email TalentAcquisitionIre@bsci.com.