Key Responsibilities 

• Represent and own the internal and external training plan for your country, tailoring learning experiences that meet local needs 

• Develop a plan for all new hire employees and current employees to complete progressive curriculum in required timelines 

• Conduct a needs assessment for HCPs in collaboration with the local marketing team to identify specific HCP education needs in the region 

• Develop a plan to address HCP education needs aligned with EHQ education plan and integrating both EHQ programmes and specific local programmes required 

• Track and support the progress of employee-learners in your country, ensuring development goals are met and exceeded. 

• Identify Educational gaps in collaboration with managers and mentors and implementing solutions leveraging all resources to meet established timelines 

• Provide feedback to the EHQ team on programme improvements and necessary adaptations to meet new requirements and address new needs or learnings 

• Lead the mentorship program, bringing structure and inspiration to our learning culture. 

• Support all mentors in your region by identifying their development needs and helping them structure their mentoring support and gap assessment 

• Evaluate program outcomes, and plan for continuous improvement with EHQ Med Ed and country leadership support 

• Execute, track and monitor results for all the HCP education programmes in your country 

• Balance EHQ and country specific education programmes to meet your country needs 

• Design, implement, execute, define metrics and monitor specific country education programmes defined in your plan and aligned with learning objectives 

• Assess program impact, revise objectives, and plan for continuous improvement elevating needs within the country leadership and EHQ Med Ed  

• Manage budget for all country MedEd activities in collaboration with country marketing and business teams 

• Build and maintain strong relationships with key customers, internal and external, acting as a liaison between key country educational opinion leaders and Boston Scientific programs. 

• Serve as the reference point in the country for any training and education needs or plans as Subject Matter expert in EP and Education topics, always up to date with new technologies launch learnings maintaining expertise level. 

• Communicate proactively with stakeholders and establish strong networking in the country organization and within the EHQ team 

• Collaborate on the development of our current digital platforms and Learning Management System defining needs and utilizing the platforms in the different curriculums 

• Keep abreast of industry standards and trends as related to responsibility and ensure compliance to governing agency guidelines. 

• Create a professional development plan with the partnership of direct supervisor. 

• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific. 

• Leverages tools and programs across the organization 

• Ensure consistency in Boston Scientific branding guidelines. 

Profile Requirements 

• Minimum 5 years’ experience in Medical Education/ Customer programs/ Field support 

• EP, 3D mapping, PFA and Single Shot field support experience and expertise is required for this role (minimum 3 years)  

• Training and Medical Education background will be highly valued for the role (2 years) 

• Experience in developing educational platforms, e-learning programmes and digital content will be highly valued 

• University degree or equivalent required with solid expertise in Rhythm Management and EP (disease, product, clinical) 

• Team player and collaboration attitude. Promote collaboration across the organization 

• Generate and champion new ideas and approaches 

• Strong customer focus, both internal and external customers 

• Excellent planning and organizational skills 

• Problem solving oriented and detail focus  

• Strong integrity, adaptability, agility 

• Ability to work under pressure with multiple priorities. Ability to prioritize and focus 

• Didactic, presentation and strong communication skills 

• Fluent in English 

• Travel approx 30%